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Longo Toyota - Service Center

El Monte, CA

4.7
1,116 Reviews

1,116 Reviews of Longo Toyota - Service Center

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April 25, 2024

Have been dealing with Longo Toyota for years and will keep coming back awesome experience. More

by Robert.reynaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Apr 25, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Make it a great day Mr. Reynaga and THANK YOU for the trust you have in our team.

April 24, 2024

Francis is excellent in her service. She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our futur More

by Emma S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Longo Toyota responded

Thank you Emma for sharing your voice online about your most recent service visit @ Longo Toyota | Frances. We're humbled to serve you

April 21, 2024

Good and very good place. Professional and nice communication from the service department all the best until now More

by Windz1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian,bernal
Apr 22, 2024 -

Longo Toyota responded

We're happy you stopped by Longo Toyota and delighted knowing the team took wonderful care of you during your visit. Hurry back

April 19, 2024

Staffs are very friendly and courtesy, Especially Max Hernandez his customers service is excellent. He is very helpful, knowledgeable and professional. After my car service is done he attempted to call m More

by Dealer review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Longo Toyota responded

Thank you for your review regarding your recent visit to Longo Toyota Service. We're delighted to read of the excellent service provided by Max. Have a great weekend and hurry back - Team Longo

April 17, 2024

My service advisor Eric Chung was amazing when I took my car for an oil change. He was knowledgeable and super nice. by Brian Hwang More

by Brian Hwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Thanks Brian for the shout out on DealerRater and happy the team @ Longo Toyota took wonderful care of you during service. Hurry back

April 16, 2024

Friendly personnel, large facility, great communication for vehicle maintenance, service completed in a timely manner More

by cynthia16i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealerRater. Hurry back - Longo Toyota

April 16, 2024

Want to thank Jesus aka JJ for awesome customer service and always looking out for the best way help . Thank you to Danny Guerrero for his great customer service : More

by Whiz2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Apr 17, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater. Jesus | Danny and team are honored to serve you.

April 16, 2024

Everything about my visit to Longo Toyota went well. I owe a lot to Mandi Davis who oversaw my appointment. She explained everything clearly and followed up in a timely way. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

THANK YOU * for taking the time to provide your feedback on DealerRater. Mandi and team are here for you - Longo Toyota

April 15, 2024

My service advisor Francis Medina, was extremely helpful, and was very Friendly, and had a very positive attitude. She is pro when it comes to Customer service More

by Rqvq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Longo Toyota responded

Thank you for being the most important part of our business @ Longo Toyota and hurry back

April 14, 2024

I love to come to Longo Toyota, because they take good care of me and my Highlanders needs, the fact they explain everything to me and make sure am satisfied with the work! It’s just the best customer ser More

by Mcorona80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was amazing too
Apr 15, 2024 -

Longo Toyota responded

Thank you for sharing your service visit online and we're humbled to serve you - Team Longo Toyota

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