1,223 Reviews of Longo Toyota - Service Center
Extremely professional and they go above and beyond to help you with what is needed. Alex kept me fully informed on the car needs and timing of work. Alex went more than expected to help me out with my si help you with what is needed. Alex kept me fully informed on the car needs and timing of work. Alex went more than expected to help me out with my situations not only with the car, but i had a situation at home and he did all he could to help me get that taken care of while my car was with the technician. Fully recommend Longo Toyota of El Monte and great employees. More
i have been coming to Longo for many years. I live in Ipland. Your customer service is second to none! I live in Ipland. Your customer service is second to none! More
I’ve taking my Tacoma to local dealerships for service out of convenience. Since my truck is still under warranty I continue utilizing dealer service. I have found the local dealerships somewhat lacking a out of convenience. Since my truck is still under warranty I continue utilizing dealer service. I have found the local dealerships somewhat lacking and on more than one occasion I have had issues of trust and professionalism. I have had others highly recommend Longo for its integrity and professionalism but it is a bit of a drive. I now find the drive well worth it as my experience there was far beyond what I have been receiving up ‘till now. My service writer Steve was exceptional and now has all of my future business. Every one at every step was professional and helpful. The quality of work and the price was very exceptional. Not all dealerships charge the same and I can’t help but look back and see that there has been some inflated pricing from other dealerships. I highly recommend Longo Toyota and can assure them that will most definitely have all of my future business whether it be service or new vehicle purchases. More
Service was pretty fast. We were not even at the dealer for more than an hour. We were not even at the dealer for more than an hour. More
My service advisor Alex was very good and briefed me on the current recalls on my 2023 Tundra the current recalls on my 2023 Tundra More
Alex Leyva was really attentive to my needs, he is one of the best over there the best over there More
The service department reps I work with are always very helpful, professional, friendly and efficient. helpful, professional, friendly and efficient. More
I have been going to Longo Toyota since 2019. The service is outstanding. Their employees are very professional. I had a great professional experience with Brian Bernal, Toyota Care ASM. The The service is outstanding. Their employees are very professional. I had a great professional experience with Brian Bernal, Toyota Care ASM. There was no pressure to select a specific service to be done and he explained well what may be needed in the near future. He also came to me personally to inform me that my vehicle was ready for pickup. What a wonderful gesture! I felt respected and thoroughly happy! I would rate a 10 to Longo and Brian for a thorough great experience. I would certainly come back and tell my family and friends about continuing excellent service! More
Great service from Daniel very helpful and informative and answered all my questions about my Toyota Tacoma and answered all my questions about my Toyota Tacoma More