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Longo Toyota - Service Center

El Monte, CA

4.7
1,114 Reviews
Call Service Center (626) 652-3217

1,114 Reviews of Longo Toyota - Service Center

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November 01, 2024

Great Dealer, professional team and amazing services. They tooked very good care of my car every time I make the service. More

by sorinmunteanu75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Longo Toyota responded

Thank you for your kind words! We appreciate your feedback. We're glad to hear that our professional team took great care of your car during every service. Your satisfaction is our priority, and we look forward to serving you again! Team Longo

October 29, 2024

The service was great and the person that attended to me was outstanding- I grade him a 20 for his service. More

by Emen1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your kind words about our service and are thrilled to hear that our team member provided you with outstanding assistance. Your feedback means a lot to us, and a score of 20 is truly gratifying! Team Longo

October 27, 2024

Purchase in 2015 of our Camry went well. The Service Team at Longo Toyota is excellent. We only bring the Camry here for its servicing including tires which we just purchased. We highly reco More

by Neil 4 GOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew- 5 STARS as well!
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Oct 28, 2024 -

Longo Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that your purchase of the Camry in 2015 went smoothly and that you’ve consistently had a positive experience with our Service Team. We appreciate your loyalty in choosing Longo Toyota for all your servicing needs, including your recent tire purchase. Your recommendation means a lot to us!

October 26, 2024

Longo is Clean, efficient and fair. I have been doing business with them since 1987 and wouldn’t go anywhere else. More

by Margaretnjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Longo Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Longo being clean, efficient, and fair. It means a lot to us to have customers like you who have been with us since 1987. Your loyalty is invaluable, and we look forward to continuing to serve you for many more years to come. Longo Toyota

October 25, 2024

I love the service the provided me. It was fast and excellent but it cost me a arm and a leg More

by Damo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We’re thrilled to hear that you loved the service and found it to be fast and excellent. We truly value your feedback. We understand that quality service can sometimes come at a premium, and we appreciate your understanding. Team Longo

October 24, 2024

Service Department took care of my tire purchase and installation along with oil change and wheel alignment in a timely and professional manner. More

by VicH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chu,Abilene Araujo
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Oct 24, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with our Service Department on DealerRater! We’re thrilled to hear that you were pleased with your tire purchase, installation, oil change, and wheel alignment. Make it a great day - Team Longo

October 24, 2024

I have both bought my cars and serviced my cars at Longo for many years. I have always received curtious service and clear explanations of what is recommended. More

by prod-0.zeros
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Longo Toyota responded

Thank you so much for your thoughtful review on DealerRater! We truly appreciate your continued trust in us for both your vehicle purchases and servicing over the years. It’s wonderful to hear that you’ve consistently received courteous service and clear explanations from our team. Team Longo Toyota

October 23, 2024

Agustin from service helped me with servicing my vehicle. Got me in and out in no time. Same great service from Longo as always to keep my car in good maintenance. More

by Htran909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Longo Toyota responded

We appreciate you sharing your experience on DealerRater. It’s great to hear that Agustin from our service team assisted you efficiently and got you in and out quickly. We’re committed to maintaining the high standards you expect from Longo.

October 23, 2024

I recently took my car to the dealership for maintenance, and had a fantastic experience. The representative who assisted me was exceptional, he provided excellent customer service and answered More

by Sarah:)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
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Oct 23, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with us on DealerRater! We’re thrilled to hear that you had a fantastic visit and that our representative provided exceptional service. Your feedback about the timely maintenance and our commitment to customer satisfaction truly means a lot to us. We strive to make every visit smooth and stress-free, and it’s wonderful to know we achieved that for you. Team Longo

October 22, 2024

Very friendly, accommodating and fast service. Highly recommended. This was by far the best dealership to service my vehicle More

by Abeperez109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on Dealer Rater! We’re thrilled to hear that you had a positive experience with us and found our team friendly, accommodating, and fast. Your recommendation means the world to us, and we’re delighted to be your go-to dealership for servicing your vehicle. Team Longo

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