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Longo Toyota - Service Center

El Monte, CA

4.7
1,207 Reviews

1,207 Reviews of Longo Toyota - Service Center

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March 26, 2025

I went to Longo Toyota for service and Wendy Nava was my service advisor. She was the best of the best. Wendy was very well informed about the service and replacement of specific parts. She quickly answered More

by happydriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your service needs! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Wendy Nava provided you with exceptional service. She is indeed a valued member of our team, and we’ll be sure to share your kind words with her. Knowing that she was able to assist you with your questions and ensure you left happy means the world to us!

March 23, 2025

Been coming here for over 40 years. Always honest and great service whether in the showroom or the repair shop More

by joriba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johann Ramirez
Mar 24, 2025 -

Longo Toyota responded

We truly appreciate your continued trust and support over the past 40 years! It means the world to us that you’ve always experienced honest and great service, whether in the showroom or the repair shop. We’re grateful to have you as part of the Longo family and look forward to serving you for many more years to come!

March 23, 2025

Always have a great experience coming to longo whether buying vehicles or getting service. Hamer Toyota is only 2 miles from my home and I’d rather drive 40 miles 1 hour to have service done on my car her More

by mycle07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Longo Toyota responded

We’re thrilled to hear that you always have a great experience at Longo, whether you’re purchasing a vehicle or getting service. It means a lot that you choose to drive 40 miles just to visit us—we truly appreciate your trust and commitment! We’re glad you enjoy our amenities, from Starbucks and Subway to the kids' play area and bingo games. And of course, we love that you appreciate the complimentary car wash—it’s our way of saying thank you! Hurry back - Team Longo

March 23, 2025

Agustin was helpful and knowledgeable. Kept me updated and inform me on future services that the mechanics recommended for my truck. Was not able to get a hold of a live person to set up a More

by melemel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Longo Toyota responded

We truly appreciate your feedback and are glad to hear that Agustin was helpful and knowledgeable. It’s great to know that he kept you updated and informed about future services recommended for your truck. We apologize for any inconvenience you experienced while trying to reach a live representative and appreciate your patience in booking your appointment online. Your input helps us improve our service, and we’ll work on making the scheduling process smoother. Team Longo

March 20, 2025

The Representative Novie E. Went above and beyond helping me and explaining everything my car needed when I took it in to be serviced. He was very professional, patient and More

by naleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Longo Toyota responded

Thank you for sharing your most recent visit to our dealership online and we're delighted to read of the caring attention provided by Noli and the team @ Longo Toyota. Make it a great day and hurry back

March 19, 2025

Very satisfied everyone Very nice and attentive. .ALways in good mood.Make you feel welcome More

by Rosie Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Longo Toyota responded

Thank you for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with us. Our team always strives to create a welcoming and enjoyable atmosphere, and it’s rewarding to know that we succeeded in making you feel comfortable and valued. Hurry back - Team Longo

March 19, 2025

Service is always great. As a woman, I always feel safe here. Like I’m not being taken advantage of because of my ignorance of mechanical stuff, lol 😂 More

by Veggieater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
johan
Mar 19, 2025 -

Longo Toyota responded

We truly appreciate your kind words! Providing a safe and trustworthy experience for everyone is always a top priority. It’s great to hear that you feel comfortable and respected here. Looking forward to serving you again! Longo Toyota

March 18, 2025

Temo was very helpful in assisting with the oil change appointment I had. Very professional and quick service More

by ncorona736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temo
Mar 18, 2025 -

Longo Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Temo was helpful in assisting with your oil change appointment. Providing professional and efficient service is our priority, and we’re glad we could meet your expectations. Team Longo

March 16, 2025

Sam Ng is very courteous and helpful. He looks out for the well being of the customers. I highly recommend Sam More

by Eriqman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ng
Mar 17, 2025 -

Longo Toyota responded

Thank you for your kind words. We truly appreciate your feedback. Sam is indeed a valued member of our team, and we're thrilled to hear that he provided you with such courteous and helpful service. Your recommendation means a lot, and we look forward to welcoming you again soon. Team Longo

March 14, 2025

T Very good attitude! Detailed answers, attentive service! Everything is for the customer! Thank you very much! I will look for Mr. Zhou next time More

by Jasting Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Longo Toyota responded

Thank you for your kind words and for sharing your experience with us! We truly appreciate your support. Your satisfaction is our top priority, and we’re delighted to hear that you were pleased with our service. We will be sure to pass your compliments along to Ben. We look forward to serving you again in the future! Team Longo