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Longo Toyota - Service Center

El Monte, CA

4.7
1,116 Reviews

1,116 Reviews of Longo Toyota - Service Center

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May 28, 2024

Agustin Jaregui Was Very helpful, informative and professional. Longo had helpful and great individuals from people at the gate to Starbucks to Enterprise. More

by rmeneses.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Longo Toyota responded

What a great way to start off our day after the Holiday, with such a kind posting on DealerRater - Thank you for all the trust you have in our dealership & team.

May 26, 2024

This dealership holds up and surpass Toyota quality service. This dealership is very organized, professional, wasted no time in assisting our automobile needs. They helped turn a frustrating situation More

by jcarter021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Liukimson
May 27, 2024 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Alex Ayala with your auto care needs. Call us if you need us, we're always here to listen @ Longo - Happy Memorial Day!

May 25, 2024

The best! !! Always friendly service. Efficient processes thru all department especially Service Department! From check in thru checking out! More

by Gemtblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Longo Toyota responded

We're humbled to serve you @ Longo Toyota and please have a safe holiday

May 27, 2024 -

Gemtblessed responded

Have been so well taken care of here! Thank you!!!

May 27, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota

May 29, 2024 -

Gemtblessed responded

You can be assured I will NOT go anywhere else!!!

May 25, 2024

Communication and promised repair time is excellent. My service Advisor Jesus was execellent and helpful More

by transam1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Longo Toyota responded

Happy Memorial Day and thank you for coming to Longo Toyota service department.

May 23, 2024

Courtesy and professional for a big complex . Organized and clean .Helpful with my issues . Thank you More

by Mercadocruz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
May 23, 2024 -

Longo Toyota responded

Thank you for your posting and we're honored to serve you @ Longo - Have a great rest of your week

May 21, 2024

I took my truck for service and complete detail. Ayala, service technician, gave me all the details about the service. When I saw my truck, I was very satisfied with the detail of the truck. Good jo More

by vallesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and delighted knowing Alex Ayala and the team took wonderful care of you and your investment (car) Make it a great day and have a safe upcoming holiday

May 19, 2024

Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

May 18, 2024

efficient, well organized. clean facilities. cordial and helpful staff. timely notification on progress of workbeing done. no problem is scheduling appointment times. More

by rkanzaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota Svc Dept online and delighted knowing JJ (Jesus) took amazing care of you. Have a great week

May 17, 2024

Profesional and friendly technicians. Completed the service in a timely manor. Very satisfied with the service provided. More

by Lamiradaenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealterRater. Have a great weekend - Team Longo

May 14, 2024

Excellent Customer Service, very helpful. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. More

by Ajdurroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Ajdurroh responded

Very satisfied with the service with the dealer's service.

May 14, 2024 -

Longo Toyota responded

Thank you for your feedback regarding your service visit with Benjamin | Longo Toyota. We're honored to serve you - Team Longo

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