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Longo Toyota - Service Center

El Monte, CA

4.7
1,116 Reviews
Call Service Center (626) 652-3217

1,116 Reviews of Longo Toyota - Service Center

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June 30, 2024

Great Service! Would highly recommend. Service advisor kept be informed throughout entire process. Will be coming back again. More

by sel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Longo Toyota responded

We cannot wait to share this posting with Alex and the service team @ Longo Toyota - Thank you for the shout out

June 30, 2024

Came in with no appointment and was very quick and great service thank you so much More

by zitroomar27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Longo Toyota responded

Happy Monday and THANK YOU for the smile your posting has brought all of us @ Longo Toyota - Make it a great day!

June 28, 2024

I like this dealer because they give a wonderful service and the people is very nice they explain to you anything you need and give you all the information in many idioms because they have very diversity of More

by vcorream2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
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Jun 28, 2024 -

Longo Toyota responded

We're humbled to serve you @ Longo Toyota

June 27, 2024

Good service and helpful, provided free rental car. The only thing is the pick up service the counter lady presented not friendly More

by Kangkatie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Longo Toyota responded

Thank you for letting us know about your most recent service visit @ Longo Toyota and your viewpoint will be shared with our service management team.

June 26, 2024

Top notch. The place is like a well oiled machine. I am happy with every visit. More

by richiecommando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota Service Center and delighted your visit went well. Hurry back

June 26, 2024

It has timely processing, but has delayed more th 30 minutes finish work .other then that everything is o.k. More

by alany@sblglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Longo Toyota responded

Thank you for your viewpoint (time) and helping us be a better ran dealership today and for the future | success of Longo Toyota.

June 23, 2024

Service Nicely,Andrew Chu is friendly! The service was quite fast! There were no additional sales pitches. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chu
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Jun 24, 2024 -

Longo Toyota responded

Longo Toyota Service Center is always here to help with your auto care needs. Make it a great day

June 22, 2024

Great service. Work was done in a timely matter. Service employee explained everything that was being done. More

by Carmentrue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Dept and we're humbled to serve you. Please stay cool, it's going to be another hot day in Cali and hurry back

June 21, 2024

Max Hernandez was excellent as my service advisor. He had great communication and was very knowledgeable of my trucks service needs. I'd highly recommend him. More

by Chief_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Longo Toyota responded

Happy Friday and thank you for this shout out on DealerRater - Have a wonderful weekend, stay cool (it's going to be hot in CALI) and hurry back - Team Longo

June 20, 2024

A short wait to be served. Understood my concerns. Notified of additional service required. Service completed in a reasonable time. More

by tompierce6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Longo Toyota responded

Thank you for coming to Longo's service center and please know Biagio and the team are always here to take great care of you - Hurry back

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