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Longo Toyota - Service Center

El Monte, CA

4.7
1,116 Reviews

1,116 Reviews of Longo Toyota - Service Center

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July 11, 2024

When I came in for my scheduled appointment, Zach was very helpful and communicative from start to finish. He was transparent and clear with the process and expectations. He made my experience a positive More

by TG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Center and happy Zech and the team took amazing care of you. Have a great upcoming weekend.

July 11, 2024

Professional staff providing outstanding customer service. Mandi, Alex & Technician Chris provided clear information and recommendations to keep my Avalon in top running condition. Longor atmospher More

by williamagopian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Service Technician
Jul 11, 2024 -

Longo Toyota responded

We're happy to get you back on the road with peace-of-mind for any summer travels. Thank you for entrusting the team @ Longo

July 10, 2024

I bought my 2018 Tundra at Longo and I've had my truck serviced there since. My advisor Wendy Nava does an excellent job ensuring things are done to my satisfaction. After service was completed, they re More

by Happy :-)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava
Jul 10, 2024 -

Longo Toyota responded

Thank you "Happy" for entrusting us with your auto care needs and your investment (car) is very important to us as well. Call us if you ever have any further questions - Team Longo Toyota

July 10, 2024

Always professional and courteous. Helpful, in explaining everything to the customer. Outstanding leader an asset to Longo Toyota. More

by kpworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Longo Toyota responded

Longo Toyota is always here to take wonderful care of you. Hurry back!

July 09, 2024

I m satisfy with your service. Will definitely recommend to friends & family. Thank you so much. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Please keep spreading the word, Longo Toyota can never have enough business and we're thankful for you and your support

July 09, 2024

Always a good experience at Longo. Have been a customer for nearly a decade and they always take care of me. Appreciate the for services and staff, especially Mandi Davis. She’s awesom More

by Ilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Mandi's guests are very important to her and she always strives for excellence. We're happy you were able to witness this during your recent service visit @ Longo Toyota

July 09, 2024

I was very satisfied with the service I received on my last visit to Longo Toyota More

by Mzalmamtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

We're honored to serve you and your auto care needs - Make it a great day and hurry back

July 09, 2024

Friendly and helpful service. James V explained what kind of service I need, procedures and all very understandable. More

by miyukiish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heecher Kim
Jul 09, 2024 -

Longo Toyota responded

We're delighted to read of the caring attention provided by James @ Longo Toyota Service Center and please know if you ever have any questions, we're just a phone call away

July 09, 2024

Excellent service employees very knowledgeable what they doing . Righ on time I am very satisfied More

by Matamario59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Center and we'll see you in another 5K miles or 6M whichever comes first

July 09, 2024

The service was excellent and the time it took to complete the maintenance and repair was excellent. More

by jay from W Covina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Thank you Jay from W. Covina for the shout out on DealerRater and we're humbled to be your go-to dealer - Longo Toyota

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