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Longo Toyota - Service Center

El Monte, CA

4.7
1,169 Reviews

1,169 Reviews of Longo Toyota - Service Center

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January 27, 2021

Today I went in for my 30k service and again Mandi Davis was my service advisor, and she always makes sure that everything's done right. More

by Carlos Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota responded

Thank you for posting your visit on DealerRater and delighted to read of the caring attention provided by Mandi and the team @ Longo Toyota. Make it a great day, stay safe and we will see you soon in Service. Kary Loefler Guest Relations Director

January 27, 2021

Excellent customer service. Work completed within estimated time frame, sometimes much earlier. Always friendly greeting. What I have always come to expect from Longo Toyota. More

by G-Rard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Noli with your servicing needs. Please stay safe and we will see you again in 6 months or 5K miles. Team Longo

January 26, 2021

I have always serviced my cars at Longo Toyota, for the simple fact they are precise, communciate very well & do a great job on my Toyota vehicles. Never have I had any issues driving the numerous Toyo More

by Albertpark855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting Longo Toyota | Eric Chung with your car care needs. Boy did this review ever make our day at Longo - Such an honor to serve you and delighted to know you're never going anywhere else but Longo Stay safe and thank you again for your trust in our company! Kary Loefler Guest Relations Director

January 25, 2021

Never have a problem with anyone or anything at Longo. I was very surprised that the part ordered, turned out to be inexpensive. That I really liked. More

by badcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan
Jan 26, 2021 -

Longo Toyota responded

Thank you for entrusting everyone at Longo Toyota to handle your car care needs. Make it a great day and please stay safe - Team Longo

December 10, 2020

Amazing customer service very respectful and professional humble person. I will recomend without a doubt. Definitely will come again and look for the same sales rep. More

by Jose Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to wish you and your family the Merriest of Holidays and enjoy what you drive - Kary Loefler - Guest Relations Director

November 16, 2020

Stopped by Longo Toyota and was assisted by Daniel Lopez, he had amazing customer service and convinced me to get the $1 car wash, which surprisingly came out really good. I will definitely refer to my frien More

by Tlin72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
Nov 16, 2020 -

Longo Toyota responded

What a great way to end our day at Longo Toyota. Longo loves giving out special ($1.00 carwash) but more importantly that Daniel took wonderful care of your servicing needs. Have a wonderful rest of the week and we will see you in another 5K miles or 6 months. Stay safe - Kary Loefler/Guest Relations Director

November 07, 2020

To Longo Toyota of Jose Luis Del Solar,I went few time To Longo Toyota of Jose Luis Del Solar, I went few time to Longo Toyota, He trying to best service and take care of customers. Thank yo More

by TK Evolution
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Longo Toyota responded

Thanks for the shout out on DealerRater - Team Longo

November 04, 2020

Came for my oil change and had no idea the condition of my tires, Roy and Alfredo went out of their way to find a good price for me, and got me out within the promised time, considering the times we are in More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Tire Guy , Roy (Peng) Wu
Nov 04, 2020 -

Longo Toyota responded

Hi Phil - It's Longo Toyota wanting to say THANK YOU for sharing your visit on DealerRater - Glad to read that Roy took wonderful care of you. Please stay safe and hurry back - Kary Loefler - Guest Relations Director

October 11, 2020

He was really helpful, explained everything we needed to know about our certificate vehicle ,he answered all my questions. We are very please thank you. More

by djimpala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri , Oscar Orellana, Sheri Jiang
Oct 12, 2020 -

Longo Toyota responded

CONGRATULATIONS on your recent purchase at Longo Toyota and we want you to enjoy what your drive. Please stay safe and welcome to the Longo Family! Team Longo

Oct 12, 2020 -

djimpala responded

I have bought 3 cars with you guys and I keep on going to Longo because I like the way you guys take care of me and my family cars too, keep up the good work guys!!!! Thanks

October 09, 2020

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by shehryark703
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Longo Toyota responded

Please remove our dealership from any future marketing correspondences

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