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Longo Toyota - Service Center

El Monte, CA

4.7
1,236 Reviews

1,236 Reviews of Longo Toyota - Service Center

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May 14, 2025

I had a service and paid for car wash. I was told the car will be finished at 1 pm. With the car wash I waited 5 hrs. More

by Ghanimil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temo Gonzalez service consultant
May 11, 2025

I almost didn’t take my vehicle in to Longo Toyota because I was embarrassed that all I needed to have done was to have the pressure of my tires checked and to have one tire repaired. (I had tried to More

by ballira4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Marquez
May 12, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience with us! We understand that even small tasks like checking tire pressure or repairing a tire can sometimes feel like an inconvenience, especially when you're worried about long wait times. We’re so glad to hear that you felt valued and well taken care of during your visit to Longo Toyota. Providing excellent customer service, regardless of the size of the job, is something we pride ourselves on, and we’re happy we could make your visit efficient and stress-free. Your feedback means a lot to us, and we’re glad that we could make a positive impression!

May 11, 2025

Service was amazing. , I will definitely come back to complete all my future services. Thank you for the great quick service. More

by Areli.l85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Longo Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had such a great experience with our service team. Providing quick and efficient service is something we take pride in, and we’re happy we could meet your expectations. Team Longo

May 09, 2025

Biagio was great. He kept me updated on my cars progress. He was professional and made me feel valued. My car was ready when he told me it would be. I had a positive e More

by estevezdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Longo Toyota responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Biagio provided you with professional, timely, and attentive service. At Lango Toyota’s Service Department, we strive to make every customer feel valued, and it's wonderful to know Biagio delivered on that promise. We’ll be sure to pass along your appreciation to him Have a wonderful weekend - Team Longo

May 07, 2025

very professional, exact time when promise completion, friendly staff, courteous thank you very much, highly recomended More

by czarvcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Longo Toyota responded

Thank you very much for taking the time to share your kind words online. We’re thrilled to hear that you had a positive experience with our dealership. It's always our goal to deliver on our promises with timely completion, and we’re glad this stood out to you. Team Longo

May 07, 2025

Julian took good care of my vehicle issue. Very professional and quick response. I will definitely come back to Longo Toyota in the near future..Thanks again Julian! Best Wishes, Jiaji More

by Jiaji Hu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience. We're glad to hear that Julian took good care of your vehicle issue and provided professional, responsive service. Your feedback means a lot to us, and we appreciate your kind words. Team Longo

May 04, 2025

Daniel Lopez and his team are always a pleasure to work with. Communication and their professionalism & service really makes them stand out. More

by Cwill123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We're proud to have Daniel and his team representing Longo Toyota—they truly go above and beyond to provide clear communication, professionalism, and outstanding service. It's always a pleasure to serve you, and we look forward to continuing to exceed your expectations!

May 04, 2025

Longo Toyota has the best representatives, very helpful, very knowledgeable. The only place I would take my care for repairs. More

by lidmh186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Longo Toyota responded

Thank you for the wonderful compliment! We're honored to be your go-to place for vehicle repairs, and we're especially proud to hear that our team members are hitting the mark with their helpfulness and knowledge. It’s loyal guests like you who motivate us every day to provide the best service possible. Team Longo

May 03, 2025

I drive 35 miles to have my car serviced at Longo Toyota instead of a dealer much closer because I like the quality of their service. More

by wejlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Longo Toyota responded

Thank you so much for your kind words and for sharing your experience! We truly appreciate your loyalty and the extra effort you make by driving 35 miles to have your vehicle serviced with us. At Longo Toyota, we strive to provide the highest level of quality and care, and it means a great deal to know that it makes a difference.

May 01, 2025

Where to begin to tell you how amazing Zechariah Evans is at his job. Very well organized pays attention to very detail every time I have an issue with my vehicle. Also I make a 40 minute drive just because More

by isaijacobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Longo Toyota responded

Your trust and loyalty—especially making a 40-minute drive to work with him—mean a great deal to us. Zech’s attention to detail and dedication to his work are exactly the qualities we strive for in our service, and we’re glad they’ve made a difference in your experience. Team Longo

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