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Longo Toyota - Service Center

El Monte, CA

4.7
1,270 Reviews
Call Service Center (626) 652-3217

1,270 Reviews of Longo Toyota - Service Center

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July 02, 2025

He was attentive to explain each of the cost. Advised and explained why the repairs needed to be done. Great personality. Got me in and out. More

by Connie Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater. We’re so glad to hear that your visit went smoothly and that Agustin provided the attentive and transparent service you deserve. It's wonderful to know that he took the time to clearly explain each cost, walked you through the necessary repairs, and did so with a great personality. Getting you in and out efficiently while keeping you informed is exactly the level of service we strive for. Happy 4th of July - Team Longo

July 01, 2025

Very satisfied with his assistance. He kept me inform my car needs. For sure will call him for future appointments. Good job! More

by gcervantes81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Longo Toyota responded

We're so glad to hear that you were very satisfied with the assistance you received! It's great to know that our team member kept you informed about your vehicle's needs and provided the kind of service that makes you want to return in the future. Thank you for your kind words and support - Team Longo

July 01, 2025

Excellent service, very attentive, caring, kept me updated throughout the service will be returning for me cars needs in the future with Alex! More

by aloreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Longo Toyota responded

Thank you so much for your kind words. We're glad to hear that Alex provided you with attentive, caring service and kept you updated throughout the process. Your feedback means a lot to us, and we truly appreciate your trust. We look forward to helping with all your future car needs. Longo Toyota

June 30, 2025

Noli and the team at Longo are the best knowledge wise and service wise. Thank you very much More

by Cmmfc88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Longo Toyota responded

Thank you for your kind review. Noli and team are here for you and your auto care needs - Longo Toyota

June 30, 2025

Employees I came in contact the day of service were friendly and efficient. The service advisor called and gave updates as well as when the car was ready. More

by kitkat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Longo Toyota responded

Thank you for your your review. We're glad to hear that our team was friendly and efficient during your visit. It's great to know that your service advisor kept you updated and informed throughout the process. We truly appreciate your feedback and look forward to serving you again in the future!

June 28, 2025

Sam is professional and responsible it’s a good experience to maintain my vehicle I will be there again More

by xiaofengman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam N g
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Jun 30, 2025 -

Longo Toyota responded

Thank you for your kind words! We’re glad to hear that Sam provided professional and responsible service. We look forward to welcoming you back for your future vehicle maintenance needs.

June 28, 2025

Service persons very easy to talk to, no pressure on services, helpful too, thank you More

by monysuzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Longo Toyota responded

Thank you for taking the time to share your feedback. We’re pleased to hear that your experience with our team was efficient. Please don't hesitate to call us if you have any questions - Team Longo

June 25, 2025

Noli Evangelista is the best service advisor in Longo Toyota. He will guide you on every step and explain to you everything that has to be done in your auto. Very transparent and will only recommend to y More

by marknabong13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Longo Toyota responded

Thank you so much for the kind words and thoughtful review! We're thrilled to hear that Noli Evangelista provided you with exceptional service - Longo Toyota

June 24, 2025

Augustin was very helpful, professional and attentive with my vehicle’s service needs, thank you! More

by luissilva928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're humbled to be selected to handle your auto care needs. Make it a great day and please hurry back - Team Longo

June 23, 2025

Able to get same day appt for routine maintenance service. Has enough space and seats, including eateries to make my wait more tolerable. Service advisor kept me updated about work progress. Wo More

by ToyotaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad we could accommodate your same-day appointment and provide a comfortable waiting area for you. It’s great to hear that your service advisor kept you informed and that the work was completed ahead of schedule. We appreciate your trust in Longo Toyota and look forward to serving you again.

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