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Longo Toyota - Service Center

El Monte, CA

4.7
1,299 Reviews

1,299 Reviews of Longo Toyota - Service Center

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July 26, 2025

My first time to have service done at Longo Toyota and I was very satisfied with the prompt and courteous service provided by Max the service writer. My vehicle was serviced promptly with a short wait. More

by Nengski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Longo Toyota responded

Thank you for sharing your experience with us! We're happy to hear that your first visit to Longo Toyota went smoothly and that Max provided prompt and courteous service. It’s great to know your vehicle was taken care of efficiently

July 25, 2025

The work on my car was completed earlier than promised. I am very pleased with the work done and the attention to detail. More

by Gevalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Jul 25, 2025 -

Longo Toyota responded

Thank you for your kind feedback! We’re happy to hear your car was serviced ahead of schedule and that you’re satisfied with the quality and attention to detail. We appreciate your support! Team Longo

July 25, 2025

Noli is so attentive and polite. He reviewed my car’s service history and let me know what was needed and what was suggested. He kept me informed with updates of my car. Overall exce More

by alex474reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Longo Toyota responded

We're glad to hear that Noli was attentive and polite, and that he kept you well-informed throughout your car's service. Providing clear communication and excellent customer service is important to us, and we appreciate your feedback Have a wonderful weekend and hurry back - Team Longo

July 25, 2025

Jason Diep was a great member service and he always give the details about my car and I’m always service my car with Jason Diep and just keep great service to customer thank you and I’m appreciate . More

by jwalks0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Longo Toyota responded

Thank you for sharing your positive experience with Jason Diep! We're glad to hear that he consistently provides detailed and excellent service for your car. We appreciate your continued trust and support. Longo Toyota

July 24, 2025

Had great service at Longo Toyota for my 2019 Rav4. Finished quicker than expect.. great location More

by Jpauleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew chu
Jul 24, 2025 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Make it a great day!

July 22, 2025

Albert is a pleasure to work with. He very professional and always provides great advice on service of my vehicle. Does his very best in keeping me updated on the progress of the servi More

by lemueljackson.activerealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Albert continues to provide you with excellent service, trustworthy advice, and clear communication throughout the process. It means a lot to know you feel confident bringing your vehicle to us. We’ll be sure to pass along your feedback to Albert—he’ll be grateful to hear it! Longo Toyota

July 20, 2025

As always, Johan provides outstanding customer service when servicing thee wife's vehicle. Thank you. More

by Toy Camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Jul 21, 2025 -

Longo Toyota responded

We truly appreciate you continuing to choose us for your auto care needs. Johan is always happy to provide outstanding service, and we’re glad to hear he’s made each visit a great one. Thank you for your trust and loyalty! Team Longo

July 20, 2025

Bought my GR Corolla from them in February 2025. Took it in for its first service yesterday and was helped out by Frances Medina. She was very pleasant, friendly, and made the experience great. The More

by Lance Corporal Waffles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Longo Toyota responded

We’re so glad to hear you’re enjoying your GR Corolla and that your first service visit went smoothly! Frances will be happy to know she helped make your experience a great one. We truly appreciate you making the drive from the San Fernando Valley and look forward to continuing to serve you! Make it a great day and please hurry back - Team Longo Toyota

July 20, 2025

Bryan Garcia , excelente customer service! Great welcome and as he promise he give me good advice and very punctual with my tacoma More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Garcia
Jul 21, 2025 -

Longo Toyota responded

We’re happy to hear that Bryan provided excellent customer service and helpful advice! It's great to know he made you feel welcome and was punctual with your Tacoma. We appreciate your kind words and look forward to seeing you again! Team Longo

July 19, 2025

I’ve always had great experiences here. From buying my car to getting maintenance done. Everyone is friendly and processes are quick. More

by meramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cuauhetemoc Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Longo Toyota responded

It’s wonderful to hear you’ve had consistently great experiences with us—from purchasing your vehicle to keeping it maintained. We’re proud to have a friendly team that helps make things quick and smooth. Longo Toyota

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