Longo Toyota of Prosper - Service Center

I recently had the pleasure of working with Kenneth James, and I can confidently say he’s the most authentic and transparent service consultant I’ve ever met. From start to finish, Kenneth was prompt, James, and I can confidently say he’s the most authentic and transparent service consultant I’ve ever met. From start to finish, Kenneth was prompt, efficient, and proactive, ensuring everything went smoothly. His deep knowledge and expertise were evident at every step, making the entire process stress-free. The technicians who worked on my car did an outstanding job as well. The car looks pristine, and their attention to detail is truly impressive. It’s clear they take pride in their work. I highly recommend Kenneth and the entire team for their exceptional service. Thank you all for your dedication and professionalism! Longo Toyota of Prosper is the best dealership I ever been!! More

Professional, courteous and attentive sales personnel and service advisors, special thanks to Randall Orsburn (RW) with sales and Seth Clay with services. service advisors, special thanks to Randall Orsburn (RW) with sales and Seth Clay with services. More

5 star service and speed. Teams works great and is always focused on customer experience and satisfaction! Teams works great and is always focused on customer experience and satisfaction! More

Is the best dealer in USA I never change them is a family in side the place everyone is nice in side the place everyone is nice More

I so appreciated that they gave me an appointment as soon as they heard about my flat tire! as they heard about my flat tire! More

Very helpful, answered all my questions and gave good advice on future appointments and invited further interaction and questions! advice on future appointments and invited further interaction and questions! More

Outstanding service department that is friendly and always has great communication.They are consistently excellent. always has great communication.They are consistently excellent. More

I waited over 2 1/2 hours just for a tuneup to check my car computer and fuel injectors. Terrible service! They need to manage their time better! They shouldn’t book customers they can’t service!! car computer and fuel injectors. Terrible service! They need to manage their time better! They shouldn’t book customers they can’t service!! More

Excellent and timely service. Clean environment, Courteous and friendly staff. They explain the service done and won’t charge you for what you do not need Clean environment, Courteous and friendly staff. They explain the service done and won’t charge you for what you do not need More

I’ve come in for service a few times now on both of my vehicles. Longo Toyota has treated me well each time. It’s more expensive to get the work I need done versus going to a local shop, but at least it’s vehicles. Longo Toyota has treated me well each time. It’s more expensive to get the work I need done versus going to a local shop, but at least it’s backed by Toyota this way. More