Longo Toyota of Prosper

For a dealership that seems to be fairly new the location was impressive from the layout all the way down to the staff! Out of all the dealerships I’ve been to this one I can actually say I enjoyed the whole was impressive from the layout all the way down to the staff! Out of all the dealerships I’ve been to this one I can actually say I enjoyed the whole experience. More

Tony was exceptionally helpful, responsive, honest, not at all pushy, friendly, efficient, and got our deal done in rapid time. My toddler wasn't there long enough to melt down and that, in and of itself at all pushy, friendly, efficient, and got our deal done in rapid time. My toddler wasn't there long enough to melt down and that, in and of itself , makes him Superman. We could not have asked for a better sales experience. More

I brought my daughter’s RAV4 to Toyota of Prosper for an annual inspection and was very pleased with the service. They quickly addressed a tire pressure warning light, replaced a tire, and kept me updated t annual inspection and was very pleased with the service. They quickly addressed a tire pressure warning light, replaced a tire, and kept me updated throughout the visit. Service Consultant Seth Clay was professional, courteous, and made the process easy. I appreciated the prompt service and clear communication. I would definitely recommend their team. More

I googled “DFW Toyota dealer with no markups” and Longo Toyota was the suggestion from AI with clear positive reviews online and also from Reddit for fair and honest sales practices. Working with our sal Toyota was the suggestion from AI with clear positive reviews online and also from Reddit for fair and honest sales practices. Working with our salesman Cameron and sales manager Prescott for a new 2025 Tundra was the best buying experience we have ever had. I’m older and have an admittedly excessive history of car buying experience (not proud of that, lol). The team was honest, straight forward and with no poor tactics or pressure. I’m in Wichita Falls and it was worth the 2.5 hour drive to save thousands. They made an offer on my F-150 trade-in that was about $3000 more than a local Ford dealer I was working with. Plus, their internet listed discount off MSRP was accurate with no other markups or surprise fees We drove down and they honored the prices we discussed. The credit app was fast and the final paperwork was quick with no harsh push for “after the sale” add on packages. We will buy again from them. THANK YOU Cameron, We love our new Tundra 1794! More

Tony made selling my car back to longo so easy and I really enjoyed the experience with him. He’s a true professional and a gentleman. I will definitely refer my friends to him. really enjoyed the experience with him. He’s a true professional and a gentleman. I will definitely refer my friends to him. More

***Edited**I’ve been coming here for over 5 years now, and the service has been CONSISTENTLY OUTSTANDING!! Huge thanks to Kenneth James for his professionalism and care, and to the technicians at Longo To and the service has been CONSISTENTLY OUTSTANDING!! Huge thanks to Kenneth James for his professionalism and care, and to the technicians at Longo Toyota of Prosper for their precisely ACCURATE and RELIABLE work every time. This team truly goes above and beyond. They do fabulous job with car DETAILING too! Made it look like NEW again! Keep shining and rising! *Original Post* My Service Writer, Kenneth Cole James, has always been amazing! Kenneth demonstrates understanding of customer needs and makes sincere efforts to meet those needs. He is unbiased and professional when making recommendations for the items that need to be taken care of for the vehicle. He carries solid knowledge and explains mechanisms, risks, and benefits of recommended service items; for example, radiator (cooling system) flush, and drain and refill of transmission fluid. He also accommodates the service schedule to fit our schedule. Kenneth also demonstrates great respect for clients and sincere commitment to customer satisfaction!! The quality of work done by Mechanics at Longo Toyota of Prosper is also great! I have been going to this place for over 2 years now and never had an incident when I had to go back to them because they had forgotten on some items or the items not been well taken care of. Customer service is important but quality of work is equally important to me, which both are provided at this dealership to my experiences!!! I also appreciate the periodic promotions or service specials they have to provide competitive pricing!! I think the leadership is doing amazing job running this dealership and you can feel the culture of the company and their commitment for customer satisfaction and quality!! I feel Toyota’s philosophy of Lean Six Sigma is best reflected at this dealership!!!!! Thank you all @Longo Toyota of Prosper for your hard-work and commitments to world class service and quality despite all the challenges of current time!! More

Warm reception. Positive vibe. Spacious bright environment. This is the second time I do business here. Positive vibe. Spacious bright environment. This is the second time I do business here. More

First of all, let me tell you I am the type of person who most salesmen or women don't want to deal with because I do a lot of research before I show up at a dealership or an online visit. After so many deca most salesmen or women don't want to deal with because I do a lot of research before I show up at a dealership or an online visit. After so many decades of buying cars I am very difficult to please, and I know what I want and at what price, so I will walk away regardless of what some sales people promise me but changes the price for the car or on my tade in after †hey talk to their supervisor. Now for Longo Toyota of Prosper! I had an outstanding experience buying a new Prius XLE My salesman was Carlos Moreles. He went above and beyond to help me. Carlos and Longo didn't have the color of car I wanted, so they searched other dealerships and found the car I was looking for. Longo some how made a deal to get the car for me. Within a day, the new car was at Longo, and by the next day I had bought my new car and traded my previous car to therm.They also gave me a very good discount on the new car and gave me a very generous price for my trade in, which also convinced me to purchase my new Prius. One other thing they did to secure the deal was they offered to deliver the car to my home in Allen and pick up my former car. They didn't have to do it, but everyone especially Carlos cared enough for me as a person, not just a customer that they delivered my new car because I am a retired teacher/coach who suffers from vertigo, which prevents me from driving on highways. Based on the info I have shared, I have been promoting Longo to all my friends and family because most dealerships would not have done. all the things they did to secure my purchase of their car. Happy car shopping!! More

Gage was an excellent advisor , he was professional and answered all questions and concerns regarding my car. answered all questions and concerns regarding my car. More

I had an outstanding experience with Lawrence. He was personable, respectful, and highly professional throughout the entire process. From the moment I arrived, he greeted me warmly and listened at He was personable, respectful, and highly professional throughout the entire process. From the moment I arrived, he greeted me warmly and listened attentively to my needs. He explained everything I needed to know about service for my Tacoma clearly, without any pressure. I highly recommend working with Lawrence for anyone visiting the dealership! More