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Longo Toyota of Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.9
1,326 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,326 reviews

January 18, 2025

Excellent service and best sales guy! The entire process was super easy and the team made the car buying process easy and hassle free. More

by LKW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bak Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Longo Toyota of Prosper responded

Thank you for your fantastic feedback! We're so happy to hear that Bak and our team made your car-buying experience smooth, easy, and hassle-free. It's great to know that we were able to provide the level of service you deserve. We truly appreciate your kind words, and we’ll be sure to pass them along to Bak and the team. Enjoy what you drive - Team Longo Toyota of Prosper

January 17, 2025

15 words are not enough to write how bad their service department is and how they steal your money. check the google review for full explanation, https://maps.app.goo.gl/KmxjVUDJm5Tm5ozZ8 More

by Marcos Marcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Longo Toyota of Prosper responded

Our General Manager, Daniel Sanchez, has received your email and responded on Friday, January 17, 2025 and we appreciate you bringing this matter to our attention. He discussed your service visit with our Service Director, David Araujo, to address the incident. Please know if you have any further questions, our General Manager and or Service Director are here to listen and thank you for allowing us to extend our apology. Daniel Sanchez | D: 972.346.5801 David Araujo | D: 972.346.5861

January 16, 2025

I was so impressed with the customer at Longo Toyota, that I felt like I was at a Lexus dealership. Outstanding! Doug and team were awesome, thank you very much. More

by mabltr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience! We’re so glad to hear that your visit to Longo Toyota of Prosper was so impressive, and that Doug and the team made such a positive impact. We strive to provide the highest level of service, and it’s great to know that you felt like you were at a Lexus dealership. Make it a great day

January 12, 2025

Tony was excellent to work with. He is honest and gave us great advice on vehicles. We were able to get exactly what we were looking for. I would highly recommend working with Tony! More

by blakers15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Longo Toyota of Prosper responded

Thank you for your fantastic review! We're so glad to hear that Tony was able to assist you in finding exactly what you were looking for. Honesty and great advice are values we take seriously, and it’s wonderful to know that Tony’s approach made a positive impact on your car-buying experience. We truly appreciate your recommendation and look forward to working with you again in the future! Team Longo Toyota of Prosper

January 10, 2025

They were really quick with my service and on time and always friendly. The office is always clean More

by mark_kokaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Longo Toyota of Prosper responded

Thank you for your wonderful feedback! We’re glad to hear that you had a quick and on-time service experience, and that our team was friendly. We also take pride in keeping our office clean for our customers. Please stay safe, it's cold in Texas - Team Longo Toyota of Prosper

January 05, 2025

The service department team has proven to be excellent to work with each time I have needed their assistance with each of my vehicles. More

by abrozenec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alister Ambler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your positive experience with our service department! We're so glad to hear that our team has consistently provided excellent service whenever you've needed assistance with your vehicles. We truly value your trust in us and are committed to maintaining the high standards you’ve come to expect. We look forward to continuing to serve you and your vehicles for years to come! Team Longo Toyota of Prosper

January 03, 2025

Tony took a great care of me no fuss no hassle straightforward honest probably the best sales experience I’ve had If you’re in the market for renew or used vehicle, please go see Tony. He will get More

by jkjonker01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Longo Toyota of Prosper responded

We sincerely appreciate you sharing your experience with us on DealerRater. We're glad to hear that Tony provided you with such a positive and seamless sales experience. Our team strives to make every interaction easy, honest, and stress-free, and it’s wonderful to know we succeeded in your case. If you’re ever in the market for another vehicle, we look forward to working with you again. Thank you for choosing us! Team Longo Toyota of Prosper

January 03, 2025

I recently purchased an RX 450h hybrid AWD 2021 Lexus from Longo Toyota of Prosper as a first-time buyer, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted More

by Maureen Neh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your wonderful review and for taking the time to share your experience with us! We're thrilled to hear that your purchase of the 2021 RX 450h Hybrid AWD from Longo Toyota of Prosper was such a positive one. It's fantastic to know that Edwin Tillman was able to assist you so effectively, providing you with all the information you needed while ensuring a smooth and pressure-free process. We truly appreciate your kind words and are grateful for your recommendation, especially to other first-time buyers. If you ever need any further assistance or have any questions in the future, don't hesitate to reach out. We wish you many happy miles in your new Lexus and welcome to the Longo Toyota of Prosper family

January 01, 2025

Thanks Bak for your outstanding customer service. You deserve 10 gold stars seriously.thank you so much More

by payam.shahrezaee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bak Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your amazing feedback! We’re thrilled to hear that Bak provided you with outstanding customer service. We’ll be sure to pass along your kind words to him—he definitely deserves those 10 gold stars! Enjoy what you drive and Happy New Year - Team Longo Toyota of Prosper

December 31, 2024

The people at the dealership were cordial and helped us connect to Tony, who made the purchase of a car very easy. More

by Arun Thankachan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience with us on DealerRate! We're so glad to hear that the team at the dealership was cordial and that Tony made your car purchase process smooth and easy. We appreciate your feedback and look forward to serving you again in the future! Happy New Year and please enjoy what you drive - Team Longo Toyota of Prosper

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