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Longo Toyota of Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.9
1,338 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,338 reviews

February 15, 2025

I had an excellent experience working with Tony. Tony made the buying experience quick, smooth and pressure free. He was transparent, attentive, and personable throughout the experience. I appreciat More

by tmbrown9678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to leave such a kind and thoughtful review! We're thrilled to hear that your experience working with Tony was so positive. Our team strives to create a seamless and pressure-free process, and it’s great to know that Tony’s honesty, transparency, and professionalism made a difference for you. Enjoy what your drive - Team Longo

February 12, 2025

Tony was great and very helpful! !! Loved our experience and everyone was very friendly to work with. More

by Shannowarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your wonderful experience with us! We're so happy to hear that Tony was able to assist you and provide such helpful service. It’s great to know that you enjoyed your time at Longo, and that everyone you worked with was friendly and welcoming. We truly appreciate your kind words! Team Longo Toyota of Prosper

February 12, 2025

Willing to do what he can to make his customers happy! Very personable and friendly! More

by Katelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Flynn
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Feb 12, 2025 -

Longo Toyota of Prosper responded

Thank you so much for sharing your wonderful experience with us on DealerRater! We truly appreciate your kind words about Ian. It’s fantastic to hear that he was willing to do everything he could to make you happy, and that his personable and friendly approach helped make your experience so positive. Team Longo

February 12, 2025

Good guys. Willing to help you out and earn your business. Would buy from again. More

by James E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny
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Feb 12, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind words! We really appreciate you recognizing our team’s dedication to helping and earning your business. We’d be happy to assist you again in the future and look forward to the opportunity to work with you once more! Team Longo

February 11, 2025

I just bought a new RAV4 from Tony at Longo. He was easy to work with. More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Longo Toyota of Prosper responded

Thank you Ian for coming to Longo Toyota of Prosper and allowing us to assist in your auto care needs. Enjoy your beautiful RAV4.

February 10, 2025

They are helpful and communicated well regarding the updates of car and processed it very fast. More

by 233766301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
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Feb 10, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind posting on DealerRater and we're delighted to serve you - Team Longo

February 09, 2025

Doug has been the service advisor for all of our Toyota vehicles since he previously was with Pat Lobb Toyota. We followed him to Longo Toyota of Prosper even though it was farther from our residence due t More

by Jkschaumburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Longo Toyota of Prosper responded

It’s great that you’ve built such a strong relationship with Doug over the years! It’s clear he’s earned your trust with his excellent customer service and honesty. Following him to Longo Toyota of Prosper speaks volumes about how much you value his expertise. Having that kind of consistency with someone who knows your vehicles and treats you right makes all the difference!

February 09, 2025

I have being servicing for 3 years and service so far is great and good More

by .arun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawerence cadillo
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Feb 10, 2025 -

Longo Toyota of Prosper responded

That's awesome to hear! It sounds like you've found a dealership that really takes care of you and your truck over the years. Having consistent, good service for that long must be a relief. Team Longo

February 08, 2025

I had Kenneth as my service advisor for the first time on Thursday 02/06. He did such a great job notifying me of any updates of my truck and I would be gladly to have him again for my next service maintenan More

by SantiagoNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Longo Toyota of Prosper responded

That’s wonderful to hear! It sounds like Kenneth really made a positive impression with his communication and service. It’s always great when you find a service advisor who keeps you in the loop and makes the experience smooth. Longo Toyota of Prosper

February 07, 2025

Fantastic process, great communicator, knew the features and options to help us quickly narrow down the specific truck we wanted. Extremely easy process More

by Valmstx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Longo Toyota of Prosper responded

On behalf of the entire Longo Toyota of Prosper team, we extend our heartfelt congratulations. We hope you enjoy your new vehicle.

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