Longo Toyota

Mr. Askari was both friendly and helpful but never pushy. We enjoyed a pleasant experience at Longo that we had not at other places. Mr. Askari was also very helpful with teaching us how to understand and We enjoyed a pleasant experience at Longo that we had not at other places. Mr. Askari was also very helpful with teaching us how to understand and use all of the features of my new car. Longo also offers to do a free 1 month check up for my car which may not be offered by other dealers. More

Excellent Customer Service! There is another Toyota dealership in my town but I drive out of my way to go to Longo for the GREAT CUSTOMER SERVICE. I feel that Tom Ryan and his team always give me hones dealership in my town but I drive out of my way to go to Longo for the GREAT CUSTOMER SERVICE. I feel that Tom Ryan and his team always give me honest, fast, reliable service and advice when it comes to my car. They make me feel like my car and my time are very important to them! More

Always a pleasure going to Longo. The service department is wonderful. They always have my car done when they say the will. They come to me if there is a problem or more work is needed. Nothing is done wi is wonderful. They always have my car done when they say the will. They come to me if there is a problem or more work is needed. Nothing is done without my knowledgement. The waiting area is clean and as well as the restrooms. More

Longo has a great service department, they don't seem to over charge and they always complete repairs/service on your car as promised. The waiting area is clean and comfortable. There are TV's and food loca over charge and they always complete repairs/service on your car as promised. The waiting area is clean and comfortable. There are TV's and food locations on the premises. We have purchesed four vehicles from Longo at terrific prices. They know how to close a deal without keeping you there all day.We like the friendly and knowledgeable sales staff. More

I have been a Longo Toyota customer since 1985. I have I have been a Longo Toyota customer since 1985. I have purchased new cars and used cars from Longo since 1985. I like Longo because their employees I have been a Longo Toyota customer since 1985. I have purchased new cars and used cars from Longo since 1985. I like Longo because their employees demonstrate professionalism. Be it in sales or service, it has been my experience that at Longo they care about treating customers with respect. My example of this is an employee named Tom Ryan. I've trusted Mr. Ryan with all of my vehicle repairs since 1987. Tom has an excellent way of treating clients. He is always friendly,upbeat, cheerful and knowledgeable. Those who know Mr. Ryan well, know that he will always be there to help you. If your car issue extends beyond the purview of Longo Toyota, Tom is smart and knows what to tell you to resolve your car problem. He will go above and beyond his job description if it is within his humanly powers. Without divulging compromising details, I know first hand that my testimony is true. If you want someone to count on for car repair maintenance or repair service, someone you can trust, I recommend Tom Ryan. If you are in the market for a used car at Longo, insist on Fred Williams. You might need an appointment, but it is worth the wait. You'll be treated fairly and honestly. Fred also has a good sense of humor. More

I own an 2008 scion tc and recently had a warranty issue which Randy James resolved. Randy went above and beyond to get the work done quickly and effectively. Thanks to Randy, a potentially difficult warran which Randy James resolved. Randy went above and beyond to get the work done quickly and effectively. Thanks to Randy, a potentially difficult warranty issue was fixed without stress. I would definitely recommend Randy and his team for Scion/Toyota service. More

I bought my car at Longo Toyota in 1985 and still bring that same car in for service. My rating is based on all the years of service I have received and continue to receive from Longo Toyota. Yes, I take that same car in for service. My rating is based on all the years of service I have received and continue to receive from Longo Toyota. Yes, I take it to the dealer because I can depend that it will stand behind its work -- the mechanics/technicians must meet certain requirements -- and the service advisors really know Toyotas. Personally, I have been taking my car to Randy James for almost as long as I've had my car. All I have to do is ask him what I need to have done and he will tell me; he will also let me know what I might need a few months down the road (like new tires, new brakes, a major service, etc.) which helps cut down on unexpected costs. Randy James is the person I seek out in the service drive as I trust in what he tells me my car needs -- he services my car as he would his wife's car -- with an eye towards safety and economy. If in doubt, Randy will go to the service bay to look at what the technicians tell him my car needs. My experience with other employees at Longo Toyota has been similarly gratifying. Given that my car is so old, parts are harder to come by and I have had to have after-market parts used. I had to have the radiator replaced after 20+ years and Longo Toyota put in at least 3 after-market radiators in a short period of time -- I only paid for the first one, Longo Toyota covered the failures, including labor and my rental car each time. Longo Toyota has done this for me on several different items, the latest being the starter. A company that stands behind its work! And, Randy James always gives me the best pricing available, even if I don't have any coupons. I give Longo Toyota an excellent rating for service because it has proven itself over the past 24 years to be honest, trustworthy, reliable, fast without cutting corners, treats me like an honored guest (remember, my car is a 1985 Toyota, not a new car), friendly, and has amenities such as an on-site car rental office (Enterprise), an on-site AAA satellite office, an on-site Starbucks, etc. More