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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

May 13, 2014

Awesome Long Distance Service Work with Jose Del Solar and Fred Williams. They are patient and will work with you over the phone, in person, or email. It was great being able to More

by nguyenrt99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014 -

Longo Toyota responded

Good Evening Nguyenrt99, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Awesome! That is wonderful to know that you purchased the exact vehicle you wanted. I'm sure Jose DelSolar and Fred Williams will be happy to know that they have made your experience here at Longo a awesome one. Thank you for sharing your experience with us and our readers. Thank you for driving over 1000 miles! We appreciate you giving us the chance to help you with your auto care needs. Congratulations and have a wonderful day! Regina Cortes

May 09, 2014

Longo Toyota was great from start to finish Very pleased with my experience. Leo did a great job throughout the entire process, helping me find a great car at a good price as well. I felt like L More

by MichaelHsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2014 -

Longo Toyota responded

Hello Michael Hsu, My name is Regina Cortes, Guest Relations Supervisor for the dealer. It's so wonderful to read how Leo Olmos did a great job making sure he met your expectations. I'm happy you purchase a great car! Thank you for sharing your wonderful experience with us and our readers. We know there are many other choices to choose from, THANK YOU for choosing Longo! Congratulations! Regina Cortes

May 07, 2014

My first new car! I recently went to Longo to just look around at some Scion Tc's, Little did I know I know that I would be driving home in one soon after. Tony Hua was More

by amyroxanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 07, 2014 -

Longo Toyota responded

Congratulations on your very 1st new vehicle. What an exciting time this must be for you and quite honestly for Longo Toyota/Scion as well. My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to thank you so much for posting this wonderful review about one of our team members, Tony. We know you have many choices when selecting a dealership and we are very honored you have handpicked Longo for your car care needs. Hurry back! Kary

May 02, 2014

Love my Car! He walked me through the different options and made sure I got the prefect car and model for me and my budget. He explained different functions and d More

by Duongh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 06, 2014 -

Longo Toyota responded

Good morning Duongh, My name is Regina Cortes, Guest Relations Supervisor for the dealer. How exciting! Shopping for your new vehicle you must of had so many different emotions/feelings. I'm happy Tony Hua made your sales experience a wonderful one. We like to thank you for taking the time to share your wonderful experience and posting so our readers can enjoy. I also wanted you to know if you ever have any questions/concerns please contact us via phone/email. We're here to help! THANK YOU, for referring your friend to Tony. I know you have put a smile on his face, just knowing you are happy. Have a wonderful day, Regina Cortes

April 21, 2014

Slam dunk on our new Sienna! This review is for the New Car Sales at Longo. Specifically calling out our sales guy Tony Hua and his Manager Casey Kabia. Typically if you were More

by ManfredLam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Hua, Casey Khatib
Apr 21, 2014 -

Longo Toyota responded

Hi ManfredLam, My name is Regina Cortes, Guest Relations Supervisor. First, I would like to CONGRATULATE you on your new Sienna! I'm so happy Tony Hua has made your sales experience a awesome one. I enjoyed reading your wonderful review and would like to say thank you for sharing with us. We understand there are many options to choose from but we are happy you have given Longo the opportunity to help you find the right vehicle for you and your growing family. Welcome to our Longo Family! Regina Cortes

April 15, 2014

Come see Tony Hua for your new car needs hes the best! My family has bought numerous cars from Longo Toyota. It is the best dealership around! Having a bad experience and wasting close to 5 hours the day b More

by Mikecov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Apr 15, 2014 -

Longo Toyota responded

Hi Mikecov, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. First allow me to say THANK YOU SO MUCH for all the purchases you've done with our company that's amazing. I was so delighted to read of the caring attention you received from one of our team members, Tony Hua and couldn't agree with you more what an asset he is for our company. This review was sent over and shared with his management team Hurry back! Kary

April 12, 2014

awesome experience I came to Longo Toyota because of a referral from my cousin. I met with Fred Wiliams and was immediately greeted with a smile. I had spoken to Fred More

by jonnyboisez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2014 -

Longo Toyota responded

Good Morning Jonnyboisez My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I just wanted to say THANK YOU so much for taking time out of your day, to share with other about your experience. We can't thank you enough for spreading the word about Longo and one of our team members Fred Williams. Welcome to the Longo family and don't forget to follow us on Facebook/Twitter for exclusive offers for just our followers. Kary

Apr 15, 2014 -

Longo Toyota responded

Thank you so much for your kind words about your visit to our dealership. My name is Kary Loefler and I manage our reputation through this social channel. What a great review you've posted about one of our team members, Fred Williams. I've taken the liberty of forwarding this over to his management team so they may also enjoy as well. Please know if there is anything Fred or I can assist you with, please do not hesitate to contact us. Enjoy your Tacoma! Sincerely, Kary

April 04, 2014

EXCELLENT CUSTOMER SERVICE, HONEST,FRIENDLY AND SINCERE. THEY GAVE US A VERY GOOD PRICE ON OUR PURCHASE.WE WILL RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY AND OTHERS.VERY NICE PEOPLE AND DEALERS More

by Neysa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 04, 2014 -

Longo Toyota responded

Hello Neysa, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. WOW... I just wanted to say THANK YOU so much for posting such a great review about a few of our team members, B. Cruz and S. Hess. I was so excited to read this review, I wanted to share this with them along with their reporting Mgmt team. Please know Neysa, if there is anything we can assist you with do not hesitate to reach out to us for help! Have a great weekend and welcome to the Longo Family.... Kary

March 25, 2014

Papa fred what can i say the best out there he would get u a great deal!!! His a professional knows his stuff and back up with a great crew funny pleasant people they will make u feel right at home. More

by 523212bere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2014 -

Longo Toyota responded

Hello 52321bere, My name is Regina Cortes, Guest Relations Supervisor. Wonderful news to read! I'm happy Fred William did a great job making you feel at home during your visit with us. Your happiness means a lot to Fred and everyone at Longo. Thank you for taking the time to share with us your wonderful experience. Come back soon! Regina

March 25, 2014

Service was great and help was great as well. All dealers should be this well organized, professional, and great with prices. Alex was one of the best salesman I've met and wish more salesman were like him. More

by artgeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2014 -

Longo Toyota responded

Hello Artgeg! My name is Regina Cortes, Guest Relations Supervisor for the dealer. It's awesome to read how GREAT Alex Luikimson help you with your purchase. On behalf of Longo we like to say THANK YOU! Come back soon! Regina

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