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Longo Toyota

El Monte, CA

4.8
5,408 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,408 reviews

January 07, 2017

First time visit Thank you Isaac for helping us. We didn't have a clue what to expect and you made this experience delightful. Thank you for your patience and for More

by Mpulido0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Longo Toyota responded

Good Morning and Happy Monday - It's Longo wanting to THANK YOU so much for your great review on DealerRater - We can't thank you enough for taking time to share with others about your experience. Make it a great day and drive safe, it's wet out there Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 05, 2017

Very Professional David was very professional, he helped me find the car I was looking for. He was very knowledgeable and friendly. I will definitely recommend him More

by Luis R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 05, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to thank you so much for the shout out on DealerRater WOW - We know you have many choices when selecting a brand/dealer and we're honored you've chosen Longo for your car care needs. Make it a great day - drive safe it's wet out there and call us if you need us, we're always here to listen Kary Loefler Guest Relations Director 626.580.6057

January 05, 2017

Exceptional customer service David Ton helped me with the purchase of the Toyota Highlander in Dec. His excellent customer service made the paperwork really easy for me. It was a More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ton
Jan 05, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to thank you so much for the shout out on DealerRater WOW - We know you have many choices when selecting a brand/dealer and we're honored you've chosen Longo for your car care needs. Make it a great day - drive safe it's wet out there and call us if you need us, we're always here to listen Kary Loefler Guest Relations Director 626.580.6057

January 04, 2017

GO TO LONGO FIRST I drove over 50 miles to Longo Toyota because I needed to find the impossible: patient, thoughtful, fair used car professionals who could make my 80 More

by Noah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran, David Reyes
Jan 05, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to thank you so much for the shout out on DealerRater WOW - We know you have many choices when selecting a brand/dealer and we're honored you've chosen Longo for your car care needs. Make it a great day - drive safe it's wet out there and call us if you need us, we're always here to listen Kary Loefler Guest Relations Director 626.580.6057

January 03, 2017

Excellent Customer Service (1/2/2017) Issac (& German the previous day) made our process of deciding on and purchasing a pre-owned vehicle a blessing. Being on crutches they took us around More

by Dwight Lynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The financial guy, Mr. Ahmer (?), German Velasco
Jan 05, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to thank you so much for the shout out on DealerRater WOW - We know you have many choices when selecting a brand/dealer and we're honored you've chosen Longo for your car care needs. Make it a great day - drive safe it's wet out there and call us if you need us, we're always here to listen Kary Loefler Guest Relations Director 626.580.6057

Jan 05, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to thank you so much for the shout out on DealerRater WOW - We know you have many choices when selecting a brand/dealer and we're honored you've chosen Longo for your car care needs. Make it a great day - drive safe it's wet out there and call us if you need us, we're always here to listen Kary Loefler Guest Relations Director 626.580.6057

January 02, 2017

Amazing customer service experience I had been searching for a month for a Scion FRS and couldn't get other dealerships to respond with specific answers, until I heard from David Reyes a More

by mchelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 03, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo wanting to CONGRATULATE you on your recent purchase - Make it a great day and thanks for sharing with others about your experience. Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

January 02, 2017

Great i was helped by David Reyes and David Ton and they were both very friendly and professional. Not pushy and it made the experience better. More

by Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee., David Ton, David Reyes
Jan 03, 2017 -

Longo Toyota responded

Thank you for sharing with others who follow DealerRater about your experience. We're so honored you've selected Longo for your car care needs and know you have many choices when selecting a brand/dealer. Make sure you call both David Reyes/David Ton if you need anything in the future, they're both here to listen. Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 02, 2017

Top notch customer service David Reyes very knowledgeable professional and efficient. Very thourough and thoughtful explaining every step of the process. Louis in finance was More

by woodruff, jay1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 03, 2017 -

Longo Toyota responded

Good Morning Jay - My name is Kary Loefler, Guest Relations Director for Longo Toyota - We wanted to welcome you to our Longo Family and Congratulate you on your recent purchase from our dealership. Make sure you get a hold of David if you need anything in the future, he's always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 01, 2017

Amazing I had bought a car from this dealer a month ago but the car was in a wreck and was a total loss. I went back to the dealer not knowing if I would be a More

by Cesar1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Longo Toyota responded

Good Morning and Happy New Year - It's Longo Toyota wanting to say CONGRATULATIONS on your newly purchased vehicle. I'm sorry to hear about your total loss (vehicle) but so delighted you remember to contact Longo for your car care needs. Make it a great day and be safe! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

December 20, 2016

Trade-in and purchasing our second vehicle Isaac was very helpful and professional, which is why we immediately thought about him once we were in the market for another car. This is our second More

by mig626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Longo Toyota responded

Hello Mig626, My name is Regina Cortes, Guest Relations Supervisor for Longo. Fantastic! Congratulations and thank you for being part of our Longo Family! It makes me happy to know Isaac is taking great care of you. I know he is happy knowing your happy with his help. We like to wish you a very Happy Holiday! Regina Cortes

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