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Longo Toyota

El Monte, CA

4.8
5,408 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,408 reviews

March 25, 2017

Certified used car purchase I called the sales representative who worked with me on my 2014 corolla to find out about getting another corolla once the insurance settled my accide More

by 2015Corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 27, 2017 -

Longo Toyota responded

Good Morning 2015 Corolla - We're sorry to hear about your accident and I'm hopeful that everyone is okay after this incident. We'll be here ready for you, when you're ready, just call David Reyes and you will not be sorry. Make it a great day and be safe Kary Loefler Guest Relation Director Longo Toyota

March 25, 2017

Great service I came in looking for a Prius prime. Brandon was very accommodating and worked to get me a great deal. He provided great service that I bought my new More

by cdemanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Longo Toyota responded

WOW - what a great way to begin my day - THANK YOU so much for this awesome review, I can't wait to share this with BC, I know it will make his day, it certainly has made mine. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

March 23, 2017

Got New RAV4 XLE Andy is very professional and friendly. Also, he is very patient and he answered me many questions about what car I wanna buy. I am very appreciate More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Longo Toyota responded

Thank you for the great shout out, I will make sure that Andy receives a copy of this review Welcome to the Longo Family - Kary Loefler, Guest Relations Director Longo Toyota...

March 23, 2017

Lizette gave excellent service! It's nearing the end of the lease of my vehicle and lizette helped myself and my girlfriend look at different options that was best for us. She made s More

by Lionesspryde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Longo Toyota responded

Good Afternoon Lionesspryde - It's Longo Toyota WOW want an awesome review about one of our team members, Lizette Vega. We cannot thank you enough for taking time to share with others about your experience. Make it a great day and get out there and drive that beautiful Toyota. Sincerely, Kary Loefler, Guest Relations Director, Longo Toyota, 626.580.6057

March 22, 2017

An easy decision We knew what we wanted to purchase but Isaac made it easier for us to decide. He provided everything that we asked for and waited for us until we got More

by Carguy73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Wang
Mar 22, 2017 -

Longo Toyota responded

Thanks for the great shout out on DealerRater - Hi my name is Kary Loefler and I manage our online reputation. We certainly appreciate the time you've taken to share with others about your experience with Issac/Longo - Make it a great day and keep spreading the word, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota

March 20, 2017

4 hr oil change Had a 10 Am appointment for an oil change. Believing that an oil change shouldnt take more than 45 min. An hour maximum. I ended up spending 4 hrs More

by Road
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember
Mar 22, 2017 -

Longo Toyota responded

Good Afternoon - My name is Kary Loefler, Guest Relations Director for the dealership. Our guests experiences are very important to us. I would like this opportunity to research this matter further and respond appropriately. Because this is a public platform, I will not ask you to display your VIN # but will need this to begin. Please feel free to reach back out to me at kary.loefler@longotoyota.com or 626.580.6057 - I look forward to hearing back from you. Kary Loefler

March 20, 2017

inquired about a 2017 camery my wife and i are in the market for a 2017 Camry called and spoke to Jorge what a great guy he gave all the info we needed at an awesome price we will More

by paulgrillo40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jorge haro
Mar 22, 2017 -

Longo Toyota responded

WOW - CONGRATULATIONS on your new 2017 Camry - Nice Job.... Hi my name is Kary Loefler, Guest Relations Director for Longo. I wanted to personally thank you for this wonderful post, I can't wait to share this with Jorge, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 19, 2017

A Professional Consultant When we bring our vehicles in for service Jimmie has always greeted with a smile and a professional way. He always been up front with my husband and More

by MrsC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
Mar 20, 2017 -

Longo Toyota responded

Good Morning Ms. Crosby My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to say THANK YOU so much for posting this awesome review on one of our team member, Jimmie Saucedo. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 17, 2017

Great experience! Isaac was a pleasure to deal with. After spending an afternoon at a different dealership, I came into Longo knowing exactly what I wanted. Without bei More

by timmysean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Longo Toyota responded

Congratulations on your newly purchased vehicle from Longo Toyota/Isaac. I can't wait to share this review with him, I know it will make his day, it certainly has made mine. Call us if you need us, Isaac is always here to listen - Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 14, 2017

David Cheng is the BEST David Cheng gave us a good internet quote for a Prius 4. We had 2 to choose from with the options we wanted. Made a choice andhad no surprises. Thin More

by ckfrizzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheng
Mar 20, 2017 -

Longo Toyota responded

Happy Monday and thank you so much for this awesome review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Thank you once again, for being the most important part of our business Kary

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