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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

March 10, 2017

made buying a piece of cake Isaac was helpful from the beginning and more importantly, PATIENT. There wasn't any pressure, and everything was explained clearly. Trust me, I ask a More

by barryneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2017 -

Longo Toyota responded

Happy Saturday it's Longo - We all wanted to thank you so much for posting this awesome 5 star DealerRater review on your experience. I will make sure that Isaac receives a copy of this review, I know it will make his day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 07, 2017

Great experience David Reyes was extremely patient and helpful. He worked with my budget and was very knowledgeable on the vehicles that would fit both my wants and ne More

by Rachelcv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 08, 2017 -

Longo Toyota responded

From all of us at Longo we wanted to THANK YOU for your post. I will make sure that David receives a copy of this review, it will make his day. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

February 27, 2017

Car shopping made easier Always thought that car shopping was a pain & an ugly experience but with Longo Toyota El Monte & their staff, It was surprisingly quicker, simpler & More

by Belle888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor (David Reyes' trainee) , David Reyes
Mar 01, 2017 -

Longo Toyota responded

Good Morning and Happy March 1st - it's Longo wanting to THANK YOU for this great shout out. Make it a great day and hope to see you soon. Kary Loefler Guest Relations Director 626.580.6057

Mar 02, 2017 -

Belle888 responded

Thank you for the reply too! David Reyes and his companion (Nestor? So sorry forgot his name) were more than just salesmen, they were helpful and willing to go the extra mile! They were efficient & hardworking but at the same time, not 'robots' like other sales reps. They were quicker too (yes, with all the paperworks!) A pleasant experience! "Will definitely recommend!

February 23, 2017

Thankful! Isaac Baños was true professional. He made the purchasing process so easy. I drove out in my certified pre-owned Prius completely happy. I will defini More

by E.Chavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Longo Toyota responded

Thank you so much for your kind words about one of our team members, Isaac Banos. We know you have many choices when selecting a brand/dealer and we're very honored you've chosen Longo for your car care needs. Have a great weekend and be safe Kary Loefler Guest Relations Director Longo Toyota

February 22, 2017

AWESOME SERVICE! Longo Toyota in El Monte was the first dealership I went to on my search for a Toyota 4-Runner and meeting Mr. Isaac Baños was a truly pleasant exper More

by irtorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember names well but everyone at the dealership was excellent'
Feb 22, 2017 -

Longo Toyota responded

Thank you so much for posting this awesome review on DealerRater. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Hurry back and keep spreading the word about Longo / Isaac we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

February 21, 2017

Great customer service Have been putting off buying a car because I didn't want to deal with the hassle. Came to Longo Toyota after contacting a sales rep online. I was hand More

by Buymeacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 21, 2017 -

Longo Toyota responded

Good Morning Buymeacar - It's Longo wanting to THANK YOU for your post. I know that David will be very pleased to read the kind words you had mentioned in your review. Make it a great day and keep spreading the word about Longo / David we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

February 16, 2017

Customer service longo Toyota Came to look around for a certified used car. After going to multiple dealers we stopped at Longo. Right away the customer service that he provided w More

by Ksaquintero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Longo Toyota responded

Hello Ksaquintero, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Great! I'm happy Isaac Banos took great care of you during your auto purchase. I know he will be happy when he reads your review. Congratulations! Thank you for sharing. Regina Cortes

February 14, 2017

Good, thorough service With also good help from fellow sales David Liu. Good , Thorough , service, including trading my Corolla in. Detailed in finances and process with t More

by Jeff Hsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 15, 2017 -

Longo Toyota responded

Hello Jeff, My name is Regina Cortes, Guest Relations Supervisor for Longo. First, Congratulations on your new vehicle. We want to thank you for sharing your wonderful feedback with us. Please contact us if you have any questions. We want to thank you for being a big part of our success and choosing Longo! Hope we see you soon, Regina Cortes

February 06, 2017

Thanks Isaac Had a great great experience buying a certified used car from Longo Toyota with the help of Isaac Banos, he was very helpful, respectful and friendly. More

by Isallan55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Longo Toyota responded

Thank you for sharing with all those who follow DealerRater and posting this awesome review. I will make sure that Isaac receives a copy of this review, I know it will make his day. Thank you once again for being the most important part of our business. Kary Loefler - Guest Relations Director - Longo Toyota

February 02, 2017

Very curtious and professional. Isaac was very helpful with helping me purchase a car for my wife. He really made me feel comfortable with my purchase decision by giving me top servi More

by Carguy69
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Longo Toyota responded

Thank you for sharing with all those who follow DealerRater and posting this awesome review. I will make sure that Isaac receives a copy of this review, I know it will make his day. Thank you once again for being the most important part of our business. Kary Loefler - Guest Relations Director - Longo Toyota

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