Long Subaru - Service Center

Oil light came on while I was driving to a meeting in CT. Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an app Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an appointment, and topped off the oil - for free! Great experience, really cheered me up after missing my meeting. More

I have always received good service at Long's. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. More

Customer Service was excellent. Service Rep was extremely helpful with loaner car. Repair Service was excellent. Service Rep was extremely helpful with loaner car. Repair Service was excellent. More

Easy to schedule, pleasant staff and environment. Great quality work with no pressure to have unnecessary work done. Great quality work with no pressure to have unnecessary work done. More

The service staff was polite and knowledgeable and identified another issue in addition to the one that brought me there. identified another issue in addition to the one that brought me there. More

Near where I live, like express service, lounge is comfortable to wait in while car is being serviced and staff is pleasant knowledgeable. comfortable to wait in while car is being serviced and staff is pleasant knowledgeable. More

Every member of the Long Subaru staff cares about their customers and their customers vehicles.They are terrific. customers and their customers vehicles.They are terrific. More

Would not go back. Outback was running great but had a check engine light on. Brought it in for service and was told that I need a new engine for $10k. Picked up the ca Outback was running great but had a check engine light on. Brought it in for service and was told that I need a new engine for $10k. Picked up the car and replaced the radiator and thermostat. Car still runs great with no problems and still has the so-called blown engine...lol. master technician Right. Stick to changing oil if you can. More

All very helpful. Clean environment and many types of hospitality food, drink, etc. Everything was done in a timely manner! Clean environment and many types of hospitality food, drink, etc. Everything was done in a timely manner! More

Had appointment for oil change, ended up with replacing my brakes also. After replacing them in 2021. Got 10 percent off, expected more after only 2 yrs. my brakes also. After replacing them in 2021. Got 10 percent off, expected more after only 2 yrs. More