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40 Reviews of Long Subaru - Service Center
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September 23, 2019
Service assessment Reliable service done in a professional, friendly manner. The work was done within the time-frame I was given. I was offered alternate transportation Reliable service done in a professional, friendly manner. The work was done within the time-frame I was given. I was offered alternate transportation. The service people at Long's are always courteous and thorough. More
by Benny327
Employees Worked With
Melissa Spencer
September 16, 2019
Long Subuaru Experience I have been a customer of Long Subaru for many years. They have always treated me right, whether is was for a new vehicle or service. Would definitel I have been a customer of Long Subaru for many years. They have always treated me right, whether is was for a new vehicle or service. Would definitely go back to them for a new vehicle. More
by lazylaughter123
September 05, 2019
Excellent service. Excellent prompt service. I have always been happy with the service here. I recommend bringing your car here. I did not purchase my car here, but the Excellent prompt service. I have always been happy with the service here. I recommend bringing your car here. I did not purchase my car here, but the service still has been excellent. More
by jewels
Employees Worked With
Joshua Costa
August 22, 2019
Routine service, done right. Making an appointment on line was easy. I dropped the car off at the scheduled time. I received a phone call when the car was ready. It didn't take Making an appointment on line was easy. I dropped the car off at the scheduled time. I received a phone call when the car was ready. It didn't take as long as I had expected. Everything that was done to the car was explained to me. The service people were very polite and helpful. The biggest surprise was the improvement to the grounds and buildings. There is plenty of parking space now and the change to the service building makes it so easy to drive in and leave the car. More
by dave943
Employees Worked With
Mike Jimenez, Charley Rafferty, Steve Gonier
August 02, 2019
Oil change and tire rotation Awesome customer service and top notch maintenance department! I had my tires rotated and oil changed. The appointment was easy to make, service was q Awesome customer service and top notch maintenance department! I had my tires rotated and oil changed. The appointment was easy to make, service was quick and thorough and staff were very accommodating. More
by amc75
Employees Worked With
not sure
January 19, 2019
Time to Downsize I've never been "comfortable" at a dealership. But Long has changed that...This time I bought my new Crosstrek from Dan Angelone, he was wonderful to I've never been "comfortable" at a dealership. But Long has changed that...This time I bought my new Crosstrek from Dan Angelone, he was wonderful to deal with! But I never had an issue with anyone! Everyone is knowable, approachable, and nice, This is my 5th Subaru from Long! More
by CindyB
Employees Worked With
October 03, 2018
Great Experience Working with Matt Orn was great. In a word, knowledgeable, but also as others have said, no pressure, professional and just plain comfortable. We alr Working with Matt Orn was great. In a word, knowledgeable, but also as others have said, no pressure, professional and just plain comfortable. We already knew we wanted to get our next Subaru at Long, and by chance chatting with Matt on the sales floor, during a service appointment, turned into a sale. Highly satisfied, would return to Matt next time, if he's still at Long. Anne & Mike More
by Anne2018
Employees Worked With
February 03, 2018
Quick follow up We purchased a 2016 outback on July 2017. I had a great experience with purchasing it, they accommodated my every need throughout the purchase. I had We purchased a 2016 outback on July 2017. I had a great experience with purchasing it, they accommodated my every need throughout the purchase. I had a tire issue recently and they split the cost. That’s what I call service. Not pushy and nice selection. Highly recommend and Happy we finally found a great Subaru dealership. More
by Maria1967
May 09, 2017
Wonderful experience! I purchased my car from Long Subaru a couple of years ago, which was a very easy, friendly experience. Recently, while parked, it was hit and badly d I purchased my car from Long Subaru a couple of years ago, which was a very easy, friendly experience. Recently, while parked, it was hit and badly damaged. It was towed to a lot in Worcester. The next day, the Long Collision center had it towed to their shop. There was extensive damage and it took a couple of weeks to fix. I picked it up yesterday. It looks better than before it was hit! The whole process was seamless and completely taken care of by the Long Collision Center. Everyone was very friendly and nice and their work is guaranteed for life. I cannot recommend them highly enough! More
by Linda LaTores
December 19, 2016
Gold star service! I have bought 2 cars through Long Subaru and have been getting my cars serviced there ever since then. The staff is very friendly and their knowledge I have bought 2 cars through Long Subaru and have been getting my cars serviced there ever since then. The staff is very friendly and their knowledge of their product is impressive. They are always accommodating when I need to bring my car in and have always taken care for me. More
by Jennifer
