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Long Subaru - Service Center

Webster, MA

4.7
64 Reviews

64 Reviews of Long Subaru - Service Center

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March 05, 2025

Good service, friendly staff, comfortable waiting area and competent work performed promptly. It was easy to schedule service. More

by KURTKAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez
March 04, 2025

They were very helpful. Open and responsive to my questions and concerns. Made appointments to address my issues More

by STYXS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Friendly helpful staff that took time to listen to my concerns and address the issues More

by m.adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 02, 2025

The person I dealt with were knowledgeable,courteous,efficient and extremely helpful.The work was done beautifully and in a timely fashion.I would definitely recommend your body More

by RUTHROCKWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
These depts. were not involved with the service done
February 28, 2025

Very helpful and efficient in determining the problem of the car and was repaired right away. The communication was clear and efficient. More

by SANTAR_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 26, 2025

Service department staff was courteous and knowledgeable. They listened to what we had to say about the problem we had. More

by LINDAMBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Very pleasant, quick and easy. John was very thorough and even called me when the car was ready More

by DAEPLITE
Recommend Dealer
Yes
Employees Worked With
John upham
February 25, 2025

Very kind staff there that day-they kept me informed through the whole process of the service. More

by JOANNEAGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

efficient and professional customer relations; john is always very courteous and helpful. everything was explained nicely More

by MFONTCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john in service
February 22, 2025

Long Subarus customer service reps are Top Notch. Friendly, Informative & Professional. It’s always a pleasure. More

by WENDYLYNNFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Customer Service Reps
2
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