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Long Subaru - Service Center

Webster, MA

4.7
64 Reviews

64 Reviews of Long Subaru - Service Center

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March 16, 2025

I got an oil change and tire rotation. It'd be nice if the price is a little bit less while you put out coupons once a month for oil changes like my old Subaru dealership used to do More

by WENHANPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
March 14, 2025

The department is efficient, with helpful staff. They explain things well. Always a good experience More

by WORCESTERFRAN
Recommend Dealer
Yes
Employees Worked With
Mike
March 13, 2025

Sales rep was professional, accommodating, and thoughtful. Service also professional and easy. Comfortable waiting. Next Level. More

by CCAPILLO0
Recommend Dealer
Yes
Employees Worked With
Kathy in Sales and also the service department. Both excellent!
March 13, 2025

Friend Lu and professional The staff are knowledgeable and efficient. They kept me updated. Very timely for service and repairs and the were courteous to wash my Forester! More

by jamesefairbanks
Recommend Dealer
Yes
March 11, 2025

Always excellent and friendly service at Long Subaru. Service technicians are efficient and always do a great job.and More

by SELINAREMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Had a tire blow out. I had bought a tire warranty with my Forester. They replaced my tire at no charge. More

by SBBATMAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
March 10, 2025

Awesome people and service thank you Abby and mechanics. You did a great job. Thanks More

by PRISCUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby
March 09, 2025

Always pleasant and professional. They call tp keep you informed and are very competitively priced for major services. More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe, Mike in service
March 09, 2025

The staff was courteous and knowledgeable, and they listened to my history of the problem More

by RBAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady at the service desk was excellent
March 08, 2025

The front end staff and service manager are always helpful. I never had to schedule a follow up appointment for the same issue- the technicians always resolved the vehicle problem on the first visit. More

by MJEZIERSKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Costa, Abigail Granville, Jerry Costa. All 5 stars.
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