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40 Reviews of Long Subaru - Service Center
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June 26, 2024
Love my 2022 Crosstrek Subaru! It took me quite some time to get used to all the features but love it! It took me quite some time to get used to all the features but love it! More
by ginnyclark
June 25, 2024
We love Subarus (#6) and love Longs. We have a "long" history with Longs in Framingham, my husband's dad bought a Pontiac back in the 60's and other vehicles (we can't quite remember wh We have a "long" history with Longs in Framingham, my husband's dad bought a Pontiac back in the 60's and other vehicles (we can't quite remember what). So, we chose Longs in Webster when we were considering a Subaru. I like the coffee they serve. Always efficient service. Bought all 6 Subarus from Longs. It's like Cheers, where everyone knows your name. More
by Elizabeth
Employees Worked With
February 27, 2024
After much thinking I realize my original review was accusatory and unprofessional. So I have decided to edit and reword my review in a much better manor. I brought my car to Long Subaru for a 4 whee accusatory and unprofessional. So I have decided to edit and reword my review in a much better manor. I brought my car to Long Subaru for a 4 wheel alignment due to a front end repair I had made. I was informed that my car had a bad ball joint as well as several leaks. Being a mechanic for quite some time I was going to take the car home and do the repairs I had been informed the car needed. In an attempt to do so I was unable to simulate the issue that was claimed to be problematic on my car and thus could not go forward with making these repairs. As such It leads me to question as to weather or not the technician working on my car was being honest with me. As such I feel the need to take my business elsewhere from now on. More
by corcutt85
Employees Worked With
Scott Barry
November 22, 2023
Oil light came on while I was driving to a meeting in CT. Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an app Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an appointment, and topped off the oil - for free! Great experience, really cheered me up after missing my meeting. More
by onashi
Employees Worked With
Worked with service department, not sales or finance.
July 11, 2023
I have always received good service at Long's. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. More
by spisarski
Employees Worked With
Ralstrom
June 27, 2023
Customer Service was excellent. Service Rep was extremely helpful with loaner car. Repair Service was excellent. Service Rep was extremely helpful with loaner car. Repair Service was excellent. More
by NUBBLELIGHT1
Verified CustomerJune 24, 2023
Near where I live, like express service, lounge is comfortable to wait in while car is being serviced and staff is pleasant knowledgeable. comfortable to wait in while car is being serviced and staff is pleasant knowledgeable. More
by rogers.jillp
Employees Worked With
Service: John Upham
June 23, 2023
All very helpful. Clean environment and many types of hospitality food, drink, etc. Everything was done in a timely manner! Clean environment and many types of hospitality food, drink, etc. Everything was done in a timely manner! More
by BANIAJANE208
Employees Worked With
Joshua Costa
