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Long Subaru - Service Center

Webster, MA

4.8
116 Reviews

116 Reviews of Long Subaru - Service Center

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May 24, 2025

THE MANAGER WAS VERY KIND AND HELPFUL IN MY TIME OF NEED. EVERYTHING WAS EXPLAINED TO ME SO I COULD PLAN AHEAD More

by robert wiik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRISTY IN BODY SHOP, TACO
May 23, 2025

I have a used outback that was not purchased at a Subaru dealer in the area. I am a newer customer to Long Subaru after going to another Subaru dealership in the area. Long Subaru service department has bee More

by gmb61415
Recommend Dealer
Yes
Employees Worked With
Abigail
May 23, 2025

Quickly responded to my request for service. People were easy to work with & made sure my vehicle was in top shape when returned to me. More

by ECPERRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 20, 2025

Long Subaru always provides great service. They have great & knowledgeable personnel. I would recommend them to anyone looking for good service. More

by merlin1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail in Service
May 18, 2025

Long Subaru is a dealership that really cares about it's customers. The building is immaculate and the employees are very polite and helpful. Work was performed on my vehicle in a timely manner, and was e More

by CABACHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Karapanos, Rebekah Costa, Kaleb Morin
May 16, 2025

Service was excellent. All necessary documentation’s were prepared for me . Great accommodation with meetings and showings of the vehicles at the dealer More

by DROLGA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Long Subaru has always had great people, consistently solid service, knowledgeable, engaging, respectful and mostly important for me flexible when life throws curve xxxxx More

by CHRIS_CINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 10, 2025

Only place that services my cars. Mike makes sure the service done right and lets me know what's needed due to time because we have low mileage. Always go when he's there. More

by STITCHNSTRUM
Recommend Dealer
Yes
Employees Worked With
Mike Jimenez
May 09, 2025

Josh worked directly with Subaru on covering costs on a service issue , out of warranty and resolved the problem. More

by tollisac
Recommend Dealer
Yes
Employees Worked With
Josh
May 05, 2025

The team here is great and always take a care of me whenever I stop in. I feel they do truly care about providing good service. It’s also nice how most of them know me by name and always great me with More

by SHTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Costa
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