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Long Subaru

Webster, MA

4.9
788 Reviews

7 Sutton Road

Webster, MA

01570

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788 Reviews of Long Subaru

November 23, 2025

Left hand didn’t know what the right hand was doing. Called and awaited 2 hours for a callback about service and left a call back number.Meanwhile drove my vehicle to the service center. Set it up for 4 More

by DFONNER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chloe was great!!
November 22, 2025

Kathy was kind, patient, and not pushy, which was a nice change from a previous experience i had More

by MEGMARCINKOWSKI
Recommend Dealer
Yes
Employees Worked With
Kathy
November 20, 2025

Car looks as good as when I bought it. All damage was fixed beyond expectations. More

by BRAVO1TREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Service Dept.
November 19, 2025

Chloe was very pleasant and knowledgeable. She took the time to understand what the issue with my car was and also went over with the technician found as well as their recommendations. More

by maj1952
Recommend Dealer
Yes
Employees Worked With
Chloe
November 18, 2025

Quick and easy. Long time customer. Like the many different staff I have worked with. More

by SHORTENCONST
Recommend Dealer
Yes
November 16, 2025

Long Subaru always provides the highest level of customer service available. I would highly recommend them to friends and family. More

by fleet5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel in Service
November 16, 2025

Thank you for your help. You guys are the best. Have a great day everyone More

by sdbernard71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Bernard
November 14, 2025

I have been coming to Long Subaru for many years. I’ve never had a problem.Every one has always been helpful and kind.Great staff!! More

by DEEDEEC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
November 12, 2025

Great customer service, friendly staff Julia was very helpful and friendly asked if i had any questions about anything More

by DLABELLE22
Recommend Dealer
Yes
Employees Worked With
Julia
November 10, 2025

Great interaction with both. Dan was great with answering any questions we had. Truly a great experience buying my first Suburu. ?? More

by KIMAS
Recommend Dealer
Yes
Employees Worked With
Dan and Matt.
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