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Long Subaru

Webster, MA

4.9
788 Reviews

7 Sutton Road

Webster, MA

01570

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788 Reviews of Long Subaru

October 04, 2018

Great Experience Working with Matt Orn was great. In a word, knowledgeable, but also as others have said, no pressure, professional and just plain comfortable. We alr More

by Anne2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn
Oct 12, 2018 -

Long Subaru responded

Hi Anne, we are very happy to hear Matt provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 01, 2018

Top notch customer service and professionalism! This is the the 2nd Subaru we've purchased from Matt at Long Subaru and returned because of the expediency, professionalism and ease with which Matt c More

by Ken J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn, Ray Brien
Oct 12, 2018 -

Long Subaru responded

Congratulations on your new car, Ken! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

September 30, 2018

Great, low pressure experience. I walked in to the dealership dreading the car-buying process. Let’s be honest. No one enjoys it. My experience with Long Subaru changed this feeling More

by jr2702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn
Oct 12, 2018 -

Long Subaru responded

Congratulations on your new vehicle, and thank you so much for the recommendation! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2018

Absolutely Great! The entire experience was great! Matt is a fantastic salesman and genuinely great person. Everyone at Long made the experience easy and stress free wh More

by Patdm729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn
Oct 12, 2018 -

Long Subaru responded

Hi, we are very happy to have provided you with such a positive car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2018

Made a terrible process great Everyone hates car dealerships, especially me, but Long makes the process smooth and painless. I ordered my car directly from Subaru and they helped More

by rradio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn
Oct 12, 2018 -

Long Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 28, 2018

Great service! Helped me find the car I with no hassle Scott was very helpful. He helped me find the car I wanted with no hassle. He explained all my options clearly and there was no pressure to add anythi More

by lac714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brill, Ray Brien
Sep 05, 2018 -

Long Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2018

Scott was amazing and very helpful through the process Scott and team we're amazing! And very helpful. The process was straight forward and smooth as can be. I appreciate there work and Scott's for getting More

by Havok01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brill
Sep 05, 2018 -

Long Subaru responded

Hi, thank you so much for your positive comments about Long Subaru! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2018

Hassle free I dreaded going car shopping. Tried to do all my research before stepping on the lot.... I was pleasantly surprised to find not 1 but 2 very nice, inf More

by Sprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn, Jim Barnett
Aug 27, 2018 -

Long Subaru responded

Sprince, we're happy you found our staff to be so supportive during your experience here at Long Subaru. We're glad Matt and Jim were able to help you out. Thank you so much for the recommendation. If you have any further questions, please give us a call. We're always happy to help!

August 16, 2018

A pressure free buying experience This is my second car that I purchased from Longs and will probably buy another fairly soon. The sales staff was knowledgeable, friendly, curtious, an More

by Pstarb8249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Brien, David Fayard
Aug 23, 2018 -

Long Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 15, 2018

Highly satisfied Everyone at Long Subaru was extremely helpful. They listened to everything we wanted in a new car and made the buying process very smooth. We never fe More

by Katie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn, Ray Brien
Aug 23, 2018 -

Long Subaru responded

Hi Katie, thank you for taking the time to leave a review for us at Long Subaru. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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