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Long Subaru

Webster, MA

4.9
468 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 468 reviews

November 14, 2023

Pressure free. They let the car do the talking. Shawn was more concerned that we liked the car and were making the right choice so we would be repeat customers. A More

by BRIGGSAWAY
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn McMurray - 5 stars
Nov 16, 2023 -

Long Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Long Subaru. Safe travels!

November 13, 2023

Very grateful for the service I received and the help that was given. I am now in a reliable and safe vehicle for myself and kids. I will forever work with Long Subaru. More

by ABOLDUC0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Long Subaru responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2023

Very easy to work with, no pressure at all, answered all my questions and kept me up to date on the delivery. More

by RSSS69CAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Long Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2023

First experience here, and with a Subaru. Whole experience was easy and not pushy. I am very happy so far! More

by DIANA.THERRIEN3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Long Subaru responded

Hi Diana, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 07, 2023

Made me feel at home staff was vert personable joking was the job of the day More

by eballon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Long Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2023

Jason and Matt made purchasing my new Subaru a breeze. Jason, was extremely knowledgeable and honest with my wife and I as we test drove vehicles. Matt, took his time to go over all the financing and warr More

by MLENNON311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2023

Convenient location. We test drove a Forester and an Outback before deciding on the Forester Limited. The sales transaction went smoothly and the salesperson Dan showed More

by JANNROSS1215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 05, 2023

Scott was great to work with. I told him the car I wanted, and I am very happy with my purchase. The transaction was quick and easy. Would definitely recommend this dealership to More

by KIRBYLISA093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 03, 2023

David was a pleasure to work with while purchasing a 2020 Outback. There was never any pressure while looking for the car. Took the Outback on a trip to Maine the day I picked it up. The car is very c More

by RBENEDICT45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fayard
Nov 05, 2023 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2023

I have no time for small talk or timeceastinf. Dan was just perfect. To the point and knowledgeable. Just one thing to note. I really would have preferred to discuss the extra warranties at time o More

by WORCESTERFRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Orn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Long Subaru responded

Hi, we really appreciate your feedback! If you would like to discuss your experience in more detail, please reach out to our Sales Manager, Steve Geer at sgeer@longauto.com at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

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