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Long Subaru
Webster, MA
468 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 468 reviews
January 03, 2024
To start with their web site was excellent, easy to follow and work with. All involved were polite, very helpful and not pushy - very accommodating- patient. My experience with Carrille Dionne was ex follow and work with. All involved were polite, very helpful and not pushy - very accommodating- patient. My experience with Carrille Dionne was exceptional -she was very knowledgeable with every aspect of the sale and demos. The business manager explained everything financially to the highest degree. I would recommend Long Subaru to all! Mel Cowher More
by MCOWHER
Verified CustomerEmployees Worked With
Carrille Dionne - 5 stars
January 02, 2024
David was very accommodating. He took the time to explain everything. Also delivered the car to my home due to issues with the registry. He took the time to explain everything. Also delivered the car to my home due to issues with the registry. More
by RMAJ
Employees Worked With
David Fayard
December 30, 2023
On my 3rd Subaru, second from Long. Will be back for the next one, they have been responsive and professional. Easy to deal with and got me into a vehicle quickly. Will be back for the next one, they have been responsive and professional. Easy to deal with and got me into a vehicle quickly. More
by Jarod
December 23, 2023
Dan was great to work with, he made everything smooth as possible. Thank you Dan! possible. Thank you Dan! More
by TJAVERY5958
December 12, 2023
Everything was made easy and relaxed. I never felt pressure to make a purchase or to over purchase for my needs I never felt pressure to make a purchase or to over purchase for my needs More
by CKMILLETTE
Employees Worked With
December 05, 2023
This is our 2nd Subaru. Both experiences with Carrille were positive, she returns all calls, answers all questions, and pays attention to details. It was a pleasure working Both experiences with Carrille were positive, she returns all calls, answers all questions, and pays attention to details. It was a pleasure working with her and she is an asset to Long Subaru More
by JOHN.YURKEVICIUS
Employees Worked With
Carrille Dionne
November 28, 2023
This is our 6th Subaru. This is the best dealership around and Lisa is an outstanding salesperson and an asset to the dealership. This is the best dealership around and Lisa is an outstanding salesperson and an asset to the dealership. More
by STITCHNSTRUM
November 22, 2023
Oil light came on while I was driving to a meeting in CT. Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an app Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an appointment, and topped off the oil - for free! Great experience, really cheered me up after missing my meeting. More
by onashi
Employees Worked With
Worked with service department, not sales or finance.
November 21, 2023
Overall, a nice, clean, modern, up to date, friendly (at least the people I came in contact with... Jason, Matt, and Sam) dealership. Quick to reply to questions and concerns. Very easy to work with. least the people I came in contact with... Jason, Matt, and Sam) dealership. Quick to reply to questions and concerns. Very easy to work with. More
by LIRION73
Employees Worked With
Other Employees :
Sam (office woman who helped with vehicle registration)
