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Long Subaru
Webster, MA
485 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 485 reviews
April 25, 2024
Jason was very thorough in explaining the process and patient when I forgot an important step. I hope he’s still there in 12 years when I get my next car! patient when I forgot an important step. I hope he’s still there in 12 years when I get my next car! More
by SUSS.AMANDA
Verified Customer
April 20, 2024
Carrille was great to work with. She knew the vehicle inside and out. This is my third Subaru from Long so I obviously like working with the service center. She knew the vehicle inside and out. This is my third Subaru from Long so I obviously like working with the service center. More
by SHARONJEAN22
Employees Worked With
April 15, 2024
I have bought my past 3 vehicles from Long Subaru including my most recent. Every experience has been absolutely wonderful. I have had the pleasure of working with Scott and Lisa now, and I have to s including my most recent. Every experience has been absolutely wonderful. I have had the pleasure of working with Scott and Lisa now, and I have to say both of them were amazing. They both took their time making sure I was getting what I wanted and answering any & all of my questions. Matt also was sure to explain everything in detail with me when I was signing my paperwork which I very much appreciated. Everyone I have worked with at Long has been great and I always feel very taken care of. More
by CAITLINLANG
April 14, 2024
Great experience with Lisa and Matt. I appreciate the personal attention and responsiveness to my Questions and concerns. I appreciate the personal attention and responsiveness to my Questions and concerns. More
by MARYWHALEN12
April 12, 2024
Courteous and respectful and easy to work with. Explained everything in sufficient detail so we understood all aspects of the purchasing process. Explained everything in sufficient detail so we understood all aspects of the purchasing process. More
by DPOSTMA129
April 11, 2024
I enjoyed the buying experience. No high pressure tactics, down to earth professional staff. Very accommodating dealer. And my (our) saleswoman was fantastic. No high pressure tactics, down to earth professional staff. Very accommodating dealer. And my (our) saleswoman was fantastic. More
by PAULOCO
Employees Worked With
April 04, 2024
After this purchase I will only buy my cars from Jason. Informative and listens to his customers. A .great experience. I will tell all my friends to request Jason. Informative and listens to his customers. A .great experience. I will tell all my friends to request Jason. More
by BLT510
Employees Worked With
April 01, 2024
This is the third time the team at Long has been the best car buying experience I’ve ever had. Sales and service both are five star. Can’t say enough good things about the entire team. car buying experience I’ve ever had. Sales and service both are five star. Can’t say enough good things about the entire team. More
by JILL.DESRUISSEAU
Employees Worked With
March 20, 2024
Everybody treated me and my wife with great respect and made our experience a wonderful one! Gabby in service, Matt in finance , and Lisa in sales were all very helpful in our buying experience an easy one made our experience a wonderful one! Gabby in service, Matt in finance , and Lisa in sales were all very helpful in our buying experience an easy one . Special kudos to Lisa for her dedication in making us comfortable and her addressing our needs! More
by RONALD_L_DERY
Employees Worked With
