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Long Subaru

Webster, MA

4.9
468 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 468 reviews

May 08, 2024

Great experience, would recommend everyone to come here if looking for a Subaru. Thank you!! More

by DEANHEATHER619617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Long Subaru responded

Hi Dean, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2024

Everyone was responsive to my questions. The time line was executed perfectly . I was impressed with the amount of time Carille spent with us going over all the features of the car. More

by CHABS44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 25, 2024

Other than the finance dept not paying off the trade in on time, hoping it doesn’t effect our credit due to past due payment that’s was supposed to be taken care of, everything went very well and Dan was More

by CREATIVEHAIRHONEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 25, 2024

Jason was very thorough in explaining the process and patient when I forgot an important step. I hope he’s still there in 12 years when I get my next car! More

by SUSS.AMANDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 20, 2024

Carrille was great to work with. She knew the vehicle inside and out. This is my third Subaru from Long so I obviously like working with the service center. More

by SHARONJEAN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Long Subaru responded

Hi Sharon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2024

I have bought my past 3 vehicles from Long Subaru including my most recent. Every experience has been absolutely wonderful. I have had the pleasure of working with Scott and Lisa now, and I have to s More

by CAITLINLANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2024

Great experience with Lisa and Matt. I appreciate the personal attention and responsiveness to my Questions and concerns. More

by MARYWHALEN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Long Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2024

Courteous and respectful and easy to work with. Explained everything in sufficient detail so we understood all aspects of the purchasing process. More

by DPOSTMA129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Long Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2024

I enjoyed the buying experience. No high pressure tactics, down to earth professional staff. Very accommodating dealer. And my (our) saleswoman was fantastic. More

by PAULOCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 04, 2024

After this purchase I will only buy my cars from Jason. Informative and listens to his customers. A .great experience. I will tell all my friends to request Jason. More

by BLT510
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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