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Long Subaru

Webster, MA

4.9
476 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 476 reviews

December 19, 2016

Gold star service! I have bought 2 cars through Long Subaru and have been getting my cars serviced there ever since then. The staff is very friendly and their knowledge More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eastty
December 15, 2016

Great experience! Josh was great to work with. Josh presented the car before our test drive as a mechanic would. He never pressured me and let the car sell itself. I was impressed by the quality o More

by Mike@night
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Costa, Ray Brien
Dec 15, 2016 -

Long Subaru responded

Josh truly knows these cars inside and out. He was twisting wrenches for 7 years as a technician in our Service Department before making the transition to sales. We appreciate the "props" and letting us know we have provided the type of experience you deserve when shopping for a vehicle! Thanks!

December 14, 2016

Best car dealership we've ever been to! Just purchased a Legacy from Lisa at Long. My wife and I loved working with her and we love the car! The whole experience was relaxed and enjoyable. L More

by TechguyMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2016

Excellent - See Lisa, she's tops I worked with Lisa for my last 3 new cars. Each time, she proved that she is very knowledgeable about the cars she sells. And there's no nonsense eith More

by TomAndLouise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2016

Quick and easy purchase I emailed the dealership for a price quote and received a quick response that was a fair price, on the low end of True Car ranges. Lisa asked me week More

by Jckristoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
December 10, 2016

That was easy! Walked in for a simple recall and drove out with a new car. I saw this really cool Crosstrek on the floor and then met Lisa who was equally as cool! Z More

by Cooldad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2016

no pressure, great people Long Subaru was a pleasure to do business with. Matt Orn was great helping us pick out our car and telling us everything we wanted to know. If you are More

by swmcqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Goodrow
December 02, 2016

interested in leasing Outback Just moved here from Florida. Know we'll need a car that is good in snow. Subaru is at the top of our list so we made an appt. with Kris Doyle to chec More

by 2DOGS and a KID 11
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Doyle
November 17, 2016

Awesome experience! This was our second car purchased from Long Subaru. Even though the dealership is 35 minutes from home, we can't imagine buying anywhere else. Our sal More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Long Subaru responded

Thank you so much for the kind words! We look forward (in a few years) to helping you select your 3rd Subaru!

November 16, 2016

Awesomeness I would to Thank Ray Brien and Kris Doyle with out them I would not be driving a brand new Crosstrexk. Out standing service they were so very kind and More

by BRENNY67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Doyle, Ray Brien
Nov 21, 2016 -

Long Subaru responded

We are extremely happy to have made your experience smooth and easy. Buying a car is as easy as two parties want to make it, so thank YOU, too!