Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Shawn McMurray was very knowledgeable, unhurried, friendly. My new Legacy is the 2nd Subaru I bought from Long Subaru, so I was obviously happy with their service. My son also bought a new Forester there last y My new Legacy is the 2nd Subaru I bought from Long Subaru, so I was obviously happy with their service. My son also bought a new Forester there last year, which he is very pleased with. Shawn McMurray was the salesperson that I dealt with this time. He was very patient as having driven a Forester for 7 years and a Legacy before that, I wasn't sure exactly which model I wanted or if I wanted new or used. He took his time explaining the new technology of the car to me in detail and let me practice everything until I was comfortable with the new gadgets of which my 2006 Forester of course had none. I'm very pleased with my new car; my first time ever buying a non-used car. Ray explained all the financial details clearly. More
Best Experience Ever To say I was pleasantly surprised at the ease I experienced buying my new car would be an understatement. Within seconds of walking into the showroom To say I was pleasantly surprised at the ease I experienced buying my new car would be an understatement. Within seconds of walking into the showroom, Lisa presented more as a facilitator in my car search than a "sales" person. She actively listened to what I was looking for and made recommendations - then was able to find the car and had it delivered. Her no nonsense approach, positive interactions, and attentiveness sealed the deal. There was no pressure, no surprises, and no stories! Even the financing process was positive and quick. I am now part of the Long Subaru Family. I highly recommend everyone goes to Long (and see LISA!!!) More
Great Experience to get on the Road! My experience at Long Subaru was simple and efficient when I worked with Josh Costa. It was nice to work with Josh because the entire process was simp My experience at Long Subaru was simple and efficient when I worked with Josh Costa. It was nice to work with Josh because the entire process was simple and straightforward rather than difficult. He was also able to any questions I had about the mechanics of the vehicle and the features of the car. If you are looking to buy a Subaru, I would recommend going to Long Subaru and working with Josh. Today, the car is running great with no issues, and I feel safe driving it each time I am on the road. More
Buying experience This was my first time experience with Long Subaru and Lisa. Lisa made the total purchase a breeze and I found her to be very knowledge about what sh This was my first time experience with Long Subaru and Lisa. Lisa made the total purchase a breeze and I found her to be very knowledge about what she is selling. I have done business with other dealers, but she made this the best. More
Always a pleasure working with Matt Orn and Long Subaru This is the fifth car that I have leased from Long Subaru (the third from Matt Orn), and I can honestly say that I would not go anywhere else. Matt is This is the fifth car that I have leased from Long Subaru (the third from Matt Orn), and I can honestly say that I would not go anywhere else. Matt is knowledgeable, upfront, friendly, and he just makes buying a car easy. I am a huge fan of his no pressure style. He really just wants to make sure that you have all the information that you need and that you feel comfortable. That goes a really long way with me. Ray also makes things quick and easy in the finance office, and he always does a great job of explaining things. I can tell you for sure that I will be back in three years to work with Matt again. I cannot recommend highly enough! More
My repeat experience I bought my new Subaru Outback Limited at Long Subaru. I previously purchased my first Subaru Outback from them as well. The experience is quick and p I bought my new Subaru Outback Limited at Long Subaru. I previously purchased my first Subaru Outback from them as well. The experience is quick and painless without any hard sell tactics. I find them to be honest and upfront about any costs associated with buying the car. I got a great deal! More
Huge help getting my first car! I came to long subaru and worked with Scott to get my first car. He was a huge help, walking me through a lot of things that I hadn't done before, and I came to long subaru and worked with Scott to get my first car. He was a huge help, walking me through a lot of things that I hadn't done before, and giving really good and earnest advice on how to proceed. Being a college student purchasing his first car, I was in dire need of assistance, and definitely had a few restraints as far as budget and lifestyle. I really appreciated that Scott was frank and open about everything. He didn't try to sell me on something I couldn't afford, and steered me in the right direction as far as what I actually needed. I ended up leasing a 2016 crosstrek, and couldn't be happier wits my experience. He was right, it's a great car that works perfectly with my city and outdoors lifestyles. The rest of the dealership was excellent as well, everything went quickly and smoothly, I always got all of my information up front, and everyone there was always friendly. I would definitely recommend this dealership, Scott especially, to any of my friends! More
Buying a new Forester This is my 8th Subaru and i wish i would of bought my last 7 here at Long Subaru.Matt Orn ,Steve Geer and the head of finance Ray were very ease to This is my 8th Subaru and i wish i would of bought my last 7 here at Long Subaru.Matt Orn ,Steve Geer and the head of finance Ray were very ease to work with and it was as painless as buying a new car should be. More
honest and helpful support Kevin is outstanding in helping to find the right car. He sold me my first Subaru five years ago, and has shown the same courteous, helpful and patien Kevin is outstanding in helping to find the right car. He sold me my first Subaru five years ago, and has shown the same courteous, helpful and patient guidance during my latest visit. He goes out of his way to be sure you're making a well-informed decision in choosing the right car. I appreciate his no-pressure approach, and the time he takes to be sure you know the ins and outs of each vehicle. He's the most pleasant and best informed sales person I've worked with. More
Integrity is a premium at this dealership. I started my search for a used Subaru Forester online. Kevin was the online chatter from the Sales Dept. I appreciated his low-key, calm, direct, no- I started my search for a used Subaru Forester online. Kevin was the online chatter from the Sales Dept. I appreciated his low-key, calm, direct, no-hassle approach to my questions and needs. He followed up, always, via email, texts and calls. Kevin went out of his way to get me in the car I was looking for and even arranged a loaner for several days while my car was being serviced. Everyone I dealt with there, including the service manager Dave, was professional and pleasant and on top of their game. More