Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 476 reviews
Fantastic! : ) My sales consultant, Lisa was truly exceptional. She is extremely knowledgable in all aspects of Subaru vehicles. I loved them all, was only able to p My sales consultant, Lisa was truly exceptional. She is extremely knowledgable in all aspects of Subaru vehicles. I loved them all, was only able to purchase one and Lisa helped me to make a clear and informed choice. The entire experience was excellent and stressfree! We LOVE our new Subaru Legacy! More
Best customer service!! Thank you for all your help!! you did an awesome job. this place is the best to go shop for a new car as they treat you like family and unlike other c Thank you for all your help!! you did an awesome job. this place is the best to go shop for a new car as they treat you like family and unlike other car dealerships I've experienced with, they do not push you into something you do not want. Thank you again Joshua for all your help, I love my Subaru Crosstrek!! More
Subaru Number 5 This is my fifth Subaru purchased over my many years. Safety and economy is important, but this last purchase also included sleek style in the new mod This is my fifth Subaru purchased over my many years. Safety and economy is important, but this last purchase also included sleek style in the new model. This was a factory order , designed just for me. The sales staff were accommodating, professional and trustworthy. As an older , single woman, they were patient and very respectful. I doubt I would conduct business at any other dealership.Thank you again, Long Subaru ! More
2017 Subaru Crosstrek Purchase Purchased a 2017 Subaru Crosstrek from this dealer. This was my first experience with Subaru. I was very pleased with the entire sales team. There was Purchased a 2017 Subaru Crosstrek from this dealer. This was my first experience with Subaru. I was very pleased with the entire sales team. There was no pressure to purchase any vehicle from them. I pretty much had them show me one of each model and they didn't push back once. Once I decided on a vehicle to purchase, my salesman Shawn McMurry located the exact model with options I wanted and had it brought in the following day. On the next business day I signed the paperwork while they registered the vehicle. I drove it off the lot the following day. This was one of the easiest vehicle purchases I've made to date. The showroom was always clean and the customer service was top notch. If you are in the market for a Subaru, I would suggest Long Subaru first. More
"First Time Buying A Subaru" This was my first time buying a Subaru. Love it! I worked with Josh Costa who was very helpful in buying and understanding the options on the vehicle. This was my first time buying a Subaru. Love it! I worked with Josh Costa who was very helpful in buying and understanding the options on the vehicle. Also I felt that Josh didn't pressure me into buying the vehicle. I would recommend Long Subaru because of my easy and relaxing buying experience with Josh Costa. More
Very pleasant buying experience Before arriving st the dealership I requested a price for a vehicle through the internet. I received a prompt response and the price quoted was better Before arriving st the dealership I requested a price for a vehicle through the internet. I received a prompt response and the price quoted was better than one her dealerships in the area. I made an appointment and met with Kevin Goodrow. He treated us with respect and we were treated fairly and courteously. The purchase experience was actually pleasant. We did not feel pressured and we were allowed time to think about our decision. I would recommend Kevin as someone you will feel comfortable dealing with. Ray Brien was also pleasant to us and explained everything in detail. I felt he had our best interests in mind as all the different options were explained. It appears this dealership has some core values that include treating customers in a manner that will make them want to return the next time they are considering a purchase vs getting them in an out the door. More
Easy buying experience This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over all the new options with my wife and even paired her phone to the new car. More
Shawn McMurray was very knowledgeable, unhurried, friendly. My new Legacy is the 2nd Subaru I bought from Long Subaru, so I was obviously happy with their service. My son also bought a new Forester there last y My new Legacy is the 2nd Subaru I bought from Long Subaru, so I was obviously happy with their service. My son also bought a new Forester there last year, which he is very pleased with. Shawn McMurray was the salesperson that I dealt with this time. He was very patient as having driven a Forester for 7 years and a Legacy before that, I wasn't sure exactly which model I wanted or if I wanted new or used. He took his time explaining the new technology of the car to me in detail and let me practice everything until I was comfortable with the new gadgets of which my 2006 Forester of course had none. I'm very pleased with my new car; my first time ever buying a non-used car. Ray explained all the financial details clearly. More
Best Experience Ever To say I was pleasantly surprised at the ease I experienced buying my new car would be an understatement. Within seconds of walking into the showroom To say I was pleasantly surprised at the ease I experienced buying my new car would be an understatement. Within seconds of walking into the showroom, Lisa presented more as a facilitator in my car search than a "sales" person. She actively listened to what I was looking for and made recommendations - then was able to find the car and had it delivered. Her no nonsense approach, positive interactions, and attentiveness sealed the deal. There was no pressure, no surprises, and no stories! Even the financing process was positive and quick. I am now part of the Long Subaru Family. I highly recommend everyone goes to Long (and see LISA!!!) More
Great Experience to get on the Road! My experience at Long Subaru was simple and efficient when I worked with Josh Costa. It was nice to work with Josh because the entire process was simp My experience at Long Subaru was simple and efficient when I worked with Josh Costa. It was nice to work with Josh because the entire process was simple and straightforward rather than difficult. He was also able to any questions I had about the mechanics of the vehicle and the features of the car. If you are looking to buy a Subaru, I would recommend going to Long Subaru and working with Josh. Today, the car is running great with no issues, and I feel safe driving it each time I am on the road. More