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Long Subaru
Webster, MA
469 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 469 reviews
February 05, 2017
Excellent Experiences I should have written this review a while back but failed to. I purchased two Subaru vehicles from Matt Orn, in successive weeks, the negotiations me I should have written this review a while back but failed to. I purchased two Subaru vehicles from Matt Orn, in successive weeks, the negotiations met my expectations and I left there satisfied with our purchase. I was extremely happy with Matt's knowledge of the vehicles and his conveying it to my wife and I. I would recommend this gentleman to anyone looking to purchase a Subaru from Long Subaru in Webster, Ma. More
by mci1979
Employees Worked With
February 02, 2017
Great experience I have just had the easiest experience in buying a car that I have had in my whole life. Everything went smoothly and the entire team could not have b I have just had the easiest experience in buying a car that I have had in my whole life. Everything went smoothly and the entire team could not have been more polite & helpful. I will go back time and again. More
by Debi Choquet
February 01, 2017
Outstanding Excellent experience in all areas of transactions. All questions were answered professionally and employers were knowledgeable and pleasant in their a Excellent experience in all areas of transactions. All questions were answered professionally and employers were knowledgeable and pleasant in their answers Will definitely recommend this dealership More
by MJT
Employees Worked With
January 28, 2017
Best customer service!! Thank you for all your help!! you did an awesome job. this place is the best to go shop for a new car as they treat you like family and unlike other c Thank you for all your help!! you did an awesome job. this place is the best to go shop for a new car as they treat you like family and unlike other car dealerships I've experienced with, they do not push you into something you do not want. Thank you again Joshua for all your help, I love my Subaru Crosstrek!! More
by Fabs
Employees Worked With
Joshua Costa
January 28, 2017
Fantastic! : ) My sales consultant, Lisa was truly exceptional. She is extremely knowledgable in all aspects of Subaru vehicles. I loved them all, was only able to p My sales consultant, Lisa was truly exceptional. She is extremely knowledgable in all aspects of Subaru vehicles. I loved them all, was only able to purchase one and Lisa helped me to make a clear and informed choice. The entire experience was excellent and stressfree! We LOVE our new Subaru Legacy! More
by Kimberlyj
January 26, 2017
Subaru Number 5 This is my fifth Subaru purchased over my many years. Safety and economy is important, but this last purchase also included sleek style in the new mod This is my fifth Subaru purchased over my many years. Safety and economy is important, but this last purchase also included sleek style in the new model. This was a factory order , designed just for me. The sales staff were accommodating, professional and trustworthy. As an older , single woman, they were patient and very respectful. I doubt I would conduct business at any other dealership.Thank you again, Long Subaru ! More
by SMG
Employees Worked With
Joshua Costa, Shawn McMurray
January 18, 2017
2017 Subaru Crosstrek Purchase Purchased a 2017 Subaru Crosstrek from this dealer. This was my first experience with Subaru. I was very pleased with the entire sales team. There was Purchased a 2017 Subaru Crosstrek from this dealer. This was my first experience with Subaru. I was very pleased with the entire sales team. There was no pressure to purchase any vehicle from them. I pretty much had them show me one of each model and they didn't push back once. Once I decided on a vehicle to purchase, my salesman Shawn McMurry located the exact model with options I wanted and had it brought in the following day. On the next business day I signed the paperwork while they registered the vehicle. I drove it off the lot the following day. This was one of the easiest vehicle purchases I've made to date. The showroom was always clean and the customer service was top notch. If you are in the market for a Subaru, I would suggest Long Subaru first. More
by weikerwayne
Employees Worked With
Shawn McMurray, Ray Brien
January 16, 2017
"First Time Buying A Subaru" This was my first time buying a Subaru. Love it! I worked with Josh Costa who was very helpful in buying and understanding the options on the vehicle. This was my first time buying a Subaru. Love it! I worked with Josh Costa who was very helpful in buying and understanding the options on the vehicle. Also I felt that Josh didn't pressure me into buying the vehicle. I would recommend Long Subaru because of my easy and relaxing buying experience with Josh Costa. More
by Marianne Pingitore
Employees Worked With
Joshua Costa
January 14, 2017
Very pleasant buying experience Before arriving st the dealership I requested a price for a vehicle through the internet. I received a prompt response and the price quoted was better Before arriving st the dealership I requested a price for a vehicle through the internet. I received a prompt response and the price quoted was better than one her dealerships in the area. I made an appointment and met with Kevin Goodrow. He treated us with respect and we were treated fairly and courteously. The purchase experience was actually pleasant. We did not feel pressured and we were allowed time to think about our decision. I would recommend Kevin as someone you will feel comfortable dealing with. Ray Brien was also pleasant to us and explained everything in detail. I felt he had our best interests in mind as all the different options were explained. It appears this dealership has some core values that include treating customers in a manner that will make them want to return the next time they are considering a purchase vs getting them in an out the door. More
by Lionel
Employees Worked With
Kevin Goodrow, Ray Brien
January 14, 2017
Easy buying experience This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over all the new options with my wife and even paired her phone to the new car. More
by David
Employees Worked With
