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Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Haven't gone anywhere else This is my third subaru from Long. I love this place. Lisa is an amazing person. They are all friendly, forthright and honest. I don't know if I'd This is my third subaru from Long. I love this place. Lisa is an amazing person. They are all friendly, forthright and honest. I don't know if I'd feel comfortable buying one anywhere else. Here, I know that Lisa is working on my behalf and will continue to always look out for my interests. The customer comes first.. The service and repair place is also totally above board and helpful, with excellent service. Long is long on service, quality, and friendliness. I totally recommend Long Subaru to anyone interested in buying a Subaru! More
great experience Worked with Josh and colleagues to purchase a 2018 Crosstrek. Efficient, great communication, no pressure experience. Very happy and would buy from Worked with Josh and colleagues to purchase a 2018 Crosstrek. Efficient, great communication, no pressure experience. Very happy and would buy from Long Subaru again! More
March 2018 Car Purchase Scott Brill was my salesman, and Ray Brien was the finance director. I was very impressed both with their professionalism and with the allowance that Scott Brill was my salesman, and Ray Brien was the finance director. I was very impressed both with their professionalism and with the allowance that they gave me on the two cars that I was turning in in exchange. I got just what I wanted, and at a very good (in my mind) price. I would recommend Scott Brill as a Salesman unhesitatingly. Peter Hall More
February 2018 Very pleased with the process of buying my 2018 Forester. Salesperson was informed and helpful. This is my second car from this dealership. Very satis Very pleased with the process of buying my 2018 Forester. Salesperson was informed and helpful. This is my second car from this dealership. Very satisfied. More
Scott Brill is Awesome! We went to two other Subaru and one Toyota dealerships before coming to Long Subaru. We were replacing a 20yo Subaru Outback that we were very emotion We went to two other Subaru and one Toyota dealerships before coming to Long Subaru. We were replacing a 20yo Subaru Outback that we were very emotionally attached to, so we were a bit sensitive, unsure of what we wanted, etc. Scott Brill was fantastic - answered all our questions and was completely laid back. His calm and stress-free manner made it so much easier to make a decision. He put me and my husband at ease during a process when we really needed that. The small friendly feel of the dealership helped too - not as overwhelming as other places we considered. The little things (lotion in the ladies room) are really important when making a large purchase like this. We actually decided to buy from Scott/LONG before we decided which car we wanted. Scott was so totally available and helpful through the whole process, taking the time to sync my phone before I drove off. I felt extremely well cared-for and would recommend using this dealership to anyone! More
Used car purchase Salesman and the finance gentleman were both very professional and personable. The car was very clean and was in the exact condition advertised. It Salesman and the finance gentleman were both very professional and personable. The car was very clean and was in the exact condition advertised. It was a no pressure, relaxed experience. More
Quick follow up We purchased a 2016 outback on July 2017. I had a great experience with purchasing it, they accommodated my every need throughout the purchase. I had We purchased a 2016 outback on July 2017. I had a great experience with purchasing it, they accommodated my every need throughout the purchase. I had a tire issue recently and they split the cost. That’s what I call service. Not pushy and nice selection. Highly recommend and Happy we finally found a great Subaru dealership. More
Excellent Service Matt was a class act and very helpful. I was a bit nervous about purchasing my first brand new car and he put me at ease. He is very knowledgeable and Matt was a class act and very helpful. I was a bit nervous about purchasing my first brand new car and he put me at ease. He is very knowledgeable and patient. I highly recommend him. More
Amazing Car Buying Experience!! Matt was very helpful and enthusiastic about helping get me the right car for my needs! I bought a 2017 Subaru Impreza Sport that needed to be picked Matt was very helpful and enthusiastic about helping get me the right car for my needs! I bought a 2017 Subaru Impreza Sport that needed to be picked up at another dealership, which was done in a timely manner. He was a pleasure to work with and very understanding. I would buy from him again! More
A new meaning to hassle free car buying! After visiting two other local Subaru dealerships in the metro west area, my wife and I always left with that dreadful sales pressure after taste. Bot After visiting two other local Subaru dealerships in the metro west area, my wife and I always left with that dreadful sales pressure after taste. Both of those times we hesitated making that final commitment because something just did not feel right. Then, here comes Long Subaru! We are very thankful to Ray Brien who from the very beginning with a friendly “hello” made our purchase experience excellent! Ray and Long Subaru have most definitely earned our business now and into the future! A special thank you to Josh Costa who also did an excellent job explaining our new car and made the delivery process a pleasant experience. We picked up our new 2018 Outback Limited 2.5i within a day! Our experience was a hassle free, let’s make this work, easy going and simply an honest transaction. When you leave a dealer knowing you really got a good deal, that’s priceless! Thank you again Ray, Josh and the Long Subaru team! More