Long Subaru

Now we understand the "Love" ads! We were shopping around for a new car on a short timeline and went to a couple other brand's dealers before this one. Comparing the atmosphere at Long We were shopping around for a new car on a short timeline and went to a couple other brand's dealers before this one. Comparing the atmosphere at Long and the Impreza to our other choices made it difficult to even consider the others. Our experience with Josh was excellent - no complaints at all! One of our cars died a couple days after signing the Lease, so Josh figured out how to provide us with a loaner until our new Subaru arrived - This was amazing! Josh's sales method was to understand what we wanted and highlight the features of the car - at no point did it feel like he was pushing to sell. Their no-hassle price was better than others right out of the gate, which was very impressive and made the experience less stressful. Three weeks later we went back to replace my old car with a Crosstrek. Josh and this dealership makes me want to keep buying cars, but unfortunately we'll have to wait a couple years. This dealership helps the brand live up to their "Love" ad campaign. We're Subie converts! More

Excellent staff to work with Lisa Courchaine was very informative about the features of the Subaru Outback and gave a very full explanation of everything before we even took it fo Lisa Courchaine was very informative about the features of the Subaru Outback and gave a very full explanation of everything before we even took it for a test drive. She was very friendly and easy to talk with, no pressure. Ray Brien was also very easy to work with once we made our purchase. An excellent experience. Would definitely go there again and wish to work with Lisa and Ray again. More

Straightforward and honest Matt Orn was very knowlegable about the Impreza I bought. He was friendly and honest and made car buying a pleasant experience! Ray Brian went out Matt Orn was very knowlegable about the Impreza I bought. He was friendly and honest and made car buying a pleasant experience! Ray Brian went out of his way so I was able to drive my car home sooner than expected. More

Haven't gone anywhere else This is my third subaru from Long. I love this place. Lisa is an amazing person. They are all friendly, forthright and honest. I don't know if I'd This is my third subaru from Long. I love this place. Lisa is an amazing person. They are all friendly, forthright and honest. I don't know if I'd feel comfortable buying one anywhere else. Here, I know that Lisa is working on my behalf and will continue to always look out for my interests. The customer comes first.. The service and repair place is also totally above board and helpful, with excellent service. Long is long on service, quality, and friendliness. I totally recommend Long Subaru to anyone interested in buying a Subaru! More

great experience Worked with Josh and colleagues to purchase a 2018 Crosstrek. Efficient, great communication, no pressure experience. Very happy and would buy from Worked with Josh and colleagues to purchase a 2018 Crosstrek. Efficient, great communication, no pressure experience. Very happy and would buy from Long Subaru again! More

March 2018 Car Purchase Scott Brill was my salesman, and Ray Brien was the finance director. I was very impressed both with their professionalism and with the allowance that Scott Brill was my salesman, and Ray Brien was the finance director. I was very impressed both with their professionalism and with the allowance that they gave me on the two cars that I was turning in in exchange. I got just what I wanted, and at a very good (in my mind) price. I would recommend Scott Brill as a Salesman unhesitatingly. Peter Hall More

February 2018 Very pleased with the process of buying my 2018 Forester. Salesperson was informed and helpful. This is my second car from this dealership. Very satis Very pleased with the process of buying my 2018 Forester. Salesperson was informed and helpful. This is my second car from this dealership. Very satisfied. More

Scott Brill is Awesome! We went to two other Subaru and one Toyota dealerships before coming to Long Subaru. We were replacing a 20yo Subaru Outback that we were very emotion We went to two other Subaru and one Toyota dealerships before coming to Long Subaru. We were replacing a 20yo Subaru Outback that we were very emotionally attached to, so we were a bit sensitive, unsure of what we wanted, etc. Scott Brill was fantastic - answered all our questions and was completely laid back. His calm and stress-free manner made it so much easier to make a decision. He put me and my husband at ease during a process when we really needed that. The small friendly feel of the dealership helped too - not as overwhelming as other places we considered. The little things (lotion in the ladies room) are really important when making a large purchase like this. We actually decided to buy from Scott/LONG before we decided which car we wanted. Scott was so totally available and helpful through the whole process, taking the time to sync my phone before I drove off. I felt extremely well cared-for and would recommend using this dealership to anyone! More

Used car purchase Salesman and the finance gentleman were both very professional and personable. The car was very clean and was in the exact condition advertised. It Salesman and the finance gentleman were both very professional and personable. The car was very clean and was in the exact condition advertised. It was a no pressure, relaxed experience. More

Quick follow up We purchased a 2016 outback on July 2017. I had a great experience with purchasing it, they accommodated my every need throughout the purchase. I had We purchased a 2016 outback on July 2017. I had a great experience with purchasing it, they accommodated my every need throughout the purchase. I had a tire issue recently and they split the cost. That’s what I call service. Not pushy and nice selection. Highly recommend and Happy we finally found a great Subaru dealership. More