Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Salesman, fair deal On our first visit we met salesman Matt Orr. He showed us two cars and was patient and informed about our needs. We then postponed a purchase for seve On our first visit we met salesman Matt Orr. He showed us two cars and was patient and informed about our needs. We then postponed a purchase for several months (our old car was still working fine). Matt touched bases with us from time to time but without any pressure. When we finally decided to buy, he showed us two more cars, without complaint. When we decided what to buy, he took care of the details as painlessly as possible. Long Subaru was ok. They offered us a fair price, and we did little dickering. More
Sales agent went above and beyond The sales representative - Lisa Courchaine - went out of her way to accommodate me and my erratic schedule. This is my second new Subaru from Long Su The sales representative - Lisa Courchaine - went out of her way to accommodate me and my erratic schedule. This is my second new Subaru from Long Subaru and from the initial sale with Lisa to picking up the vehicle she could not have been more helpful. I would like to also give kudos to the Service Department who I dealt with on my previous Subaru. They kept my vehicle running smoothly until I traded in for one with more safety features. More
Awsome No pressure .nice people . Do everything they can to make customer's happy. Took the time to explain everything and answers all questions Easy to ge No pressure .nice people . Do everything they can to make customer's happy. Took the time to explain everything and answers all questions Easy to get a hold of. More
Not stressful at all! We had a wonderful experience at Long Subaru. Our sales person, Matt Orn, was friendly, knowledgeable and answered all of our questions. I was most im We had a wonderful experience at Long Subaru. Our sales person, Matt Orn, was friendly, knowledgeable and answered all of our questions. I was most impressed with the “no pressure “ atmosphere that the dealership had. I was able to drive away in my new car the next day. We were recommended by friends to see Matt and I’m glad we did. I would recommend this dealership to anyone looking to buy a Subaru! More
Could not have been better! Dan was wonderful, easy to talk to, honest, just the best experience my wife and I have ever had buying a car! Would go back to him in a heartbeat! Dan was wonderful, easy to talk to, honest, just the best experience my wife and I have ever had buying a car! Would go back to him in a heartbeat! More
Very open and Honest Lisa Courchaine was very open and honest right from the start. She was very easy to talk to and made my brother and I feel comfortable with the entire Lisa Courchaine was very open and honest right from the start. She was very easy to talk to and made my brother and I feel comfortable with the entire process. Soon after I purchased the used 2015 Impreza there was a small issue with it and Charlie in the repair shop was extremely helpful and quick and covered the repair under my warranty and now the car runs mint. No complaints at all. Long Subaru is fantastic and they stand by their product! More
Wonderful customer service! Both Lisa and Steve were extremely helpful and moved quick to address any concerns I had. They were supportive and helpful! Will go back again! Both Lisa and Steve were extremely helpful and moved quick to address any concerns I had. They were supportive and helpful! Will go back again! More
awesome and easy experience The salesmen here are friendly and give you a quick, easy, and helpful experience. They answered all my questions (plus more) and made my trade in a s The salesmen here are friendly and give you a quick, easy, and helpful experience. They answered all my questions (plus more) and made my trade in a smooth deal. I’m so happy with my new Subaru Crosstrek and am grateful to have a reliable dealership to go. More
Best experience ever This is the fourth car I have purchased, but my first at Long Subaru. It was the best buying experience by far! Our sales consultant Lisa was inform This is the fourth car I have purchased, but my first at Long Subaru. It was the best buying experience by far! Our sales consultant Lisa was informative without ever making a tiresome sales pitch. Her belief in the quality of the Forester is obvious (she has one herself), but she was never pushy. She seemed to genuinely want my husband and I to be happy with our purchase. I appreciated the quick and reasonable estimate without all of the back-and-forth games most dealerships require to get the best price. Ray was upfront about any extras and helped us decide which might be a good fit for our particular needs. There was no pressure from Lisa or Ray to buy additional accessories or protection plans. The focus was truly on what we wanted and what best suited our needs. Thank you! We will definitely be back when we need to make our next purchase! More
Professional and customer focused car dealer I decided to purchase a new Subaru Forester after owning a previously owned Subaru Forester for 7 years. I knew what I wanted and decided to email to I decided to purchase a new Subaru Forester after owning a previously owned Subaru Forester for 7 years. I knew what I wanted and decided to email to see my options. I was pleasantly surprised by the direct approach, quick information and price quote that ended up purchased the vehicle they located for me in a few days! My sales person was professional, kind and very helpful with the process since it had been many, many years since I bought a new car. I love my new car and of course, the Subaru vehicle itself is the best! Without any doubt, I will return to this dealer in the future for my car buying needs. More