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Long Subaru

Webster, MA

4.9
469 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 469 reviews

June 04, 2018

Great Salesman, fair deal On our first visit we met salesman Matt Orr. He showed us two cars and was patient and informed about our needs. We then postponed a purchase for seve More

by gypsymothhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Jun 07, 2018 -

Long Subaru responded

We are so pleased you enjoyed meeting with Matt at Long Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 31, 2018

Sales agent went above and beyond The sales representative - Lisa Courchaine - went out of her way to accommodate me and my erratic schedule. This is my second new Subaru from Long Su More

by marketti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Long Subaru responded

Marketti, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2018

Awsome No pressure .nice people . Do everything they can to make customer's happy. Took the time to explain everything and answers all questions Easy to ge More

by Impreza1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Jun 02, 2018 -

Long Subaru responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2018

Not stressful at all! We had a wonderful experience at Long Subaru. Our sales person, Matt Orn, was friendly, knowledgeable and answered all of our questions. I was most im More

by Crosstrek123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Long Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 21, 2018

Could not have been better! Dan was wonderful, easy to talk to, honest, just the best experience my wife and I have ever had buying a car! Would go back to him in a heartbeat! More

by JimS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve the manager
May 28, 2018 -

Long Subaru responded

It is great to hear Dan was so helpful! Come back and see us again any time!

May 17, 2018

Very open and Honest Lisa Courchaine was very open and honest right from the start. She was very easy to talk to and made my brother and I feel comfortable with the entire More

by Jamesqvcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in Service center
May 28, 2018 -

Long Subaru responded

We're glad to hear we could get you back on the road with confidence! We hope you continue to choose Long Subaru for all your automotive needs!

May 15, 2018

Wonderful customer service! Both Lisa and Steve were extremely helpful and moved quick to address any concerns I had. They were supportive and helpful! Will go back again! More

by KaseyP8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Long Subaru responded

Thanks for the great review! We're pleased to hear our team was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2018

awesome and easy experience The salesmen here are friendly and give you a quick, easy, and helpful experience. They answered all my questions (plus more) and made my trade in a s More

by lilytruman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
May 28, 2018 -

Long Subaru responded

Congratulations on your new Subaru Crosstrek! If you have any further questions, please don't hesitate to reach out! Safe travels!

May 04, 2018

Best experience ever This is the fourth car I have purchased, but my first at Long Subaru. It was the best buying experience by far! Our sales consultant Lisa was inform More

by Suzanne2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
May 28, 2018 -

Long Subaru responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 29, 2018

Professional and customer focused car dealer I decided to purchase a new Subaru Forester after owning a previously owned Subaru Forester for 7 years. I knew what I wanted and decided to email to More

by Jill1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure his name but the gentleman who filled in as the finance person that night
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