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Long Subaru

Webster, MA

4.9
485 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 485 reviews

September 25, 2018

Absolutely Great! The entire experience was great! Matt is a fantastic salesman and genuinely great person. Everyone at Long made the experience easy and stress free wh More

by Patdm729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Long Subaru responded

Hi, we are very happy to have provided you with such a positive car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2018

Made a terrible process great Everyone hates car dealerships, especially me, but Long makes the process smooth and painless. I ordered my car directly from Subaru and they helped More

by rradio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Long Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 28, 2018

Great service! Helped me find the car I with no hassle Scott was very helpful. He helped me find the car I wanted with no hassle. He explained all my options clearly and there was no pressure to add anythi More

by lac714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Sep 05, 2018 -

Long Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2018

Scott was amazing and very helpful through the process Scott and team we're amazing! And very helpful. The process was straight forward and smooth as can be. I appreciate there work and Scott's for getting More

by Havok01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Long Subaru responded

Hi, thank you so much for your positive comments about Long Subaru! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2018

Hassle free I dreaded going car shopping. Tried to do all my research before stepping on the lot.... I was pleasantly surprised to find not 1 but 2 very nice, inf More

by Sprince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Barnett
Aug 27, 2018 -

Long Subaru responded

Sprince, we're happy you found our staff to be so supportive during your experience here at Long Subaru. We're glad Matt and Jim were able to help you out. Thank you so much for the recommendation. If you have any further questions, please give us a call. We're always happy to help!

August 16, 2018

A pressure free buying experience This is my second car that I purchased from Longs and will probably buy another fairly soon. The sales staff was knowledgeable, friendly, curtious, an More

by Pstarb8249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Brien, David Fayard
Aug 23, 2018 -

Long Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 15, 2018

Highly satisfied Everyone at Long Subaru was extremely helpful. They listened to everything we wanted in a new car and made the buying process very smooth. We never fe More

by Katie24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Aug 23, 2018 -

Long Subaru responded

Hi Katie, thank you for taking the time to leave a review for us at Long Subaru. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2018

Made car shopping painless! Lisa made this car buying process so easy! She was extremely organized, knowledgeable, warm, and friendly and really took the time to explain everythi More

by First time shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Aug 22, 2018 -

Long Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We're ecstatic to hear we were able to take such great care of you. Please let us know if there is anything else we can do for you and thank you so much for the recommendation!

August 11, 2018

Purchasing a new 2018 Outback Contacted the dealer via internet and rec'd a good price. Setup an appt and was met by Scott Brill one of the Sales Consultants. Scott's profess More

by dickyboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Long Subaru responded

We're happy to hear you had such a positive experience with our team! If you need anything additional, don't hesitate to reach out. Safe travels!

August 09, 2018

The easiest car purchase I have ever made! Scott Brill was my salesman, he was easy to work with and made the purchase go smoothly. I got a great deal on one of the more rare versions of the Ou More

by Photo guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2018 -

Long Subaru responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care!

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