Long Subaru

Time to Downsize I've never been "comfortable" at a dealership. But Long has changed that...This time I bought my new Crosstrek from Dan Angelone, he was wonderful to I've never been "comfortable" at a dealership. But Long has changed that...This time I bought my new Crosstrek from Dan Angelone, he was wonderful to deal with! But I never had an issue with anyone! Everyone is knowable, approachable, and nice, This is my 5th Subaru from Long! More

New Car Purchase - Legacy Had an excellent new car buying experience with Lisa Courchaine. She was extremely helpful and friendly. This was my 4th Subaru purchase but the first Had an excellent new car buying experience with Lisa Courchaine. She was extremely helpful and friendly. This was my 4th Subaru purchase but the first time I bought a new one and was very nervous about it. After 3 Outbacks I was thinking of getting a Legacy this time. She had me test drive both and didnt pressure me into buying one and answered a lot of questions I had. I liked the Legacy very much and she was helpful to search for the color I wanted at another dealership. The whole buying process was made easy by quickly finding the car I wanted, attaching plates, registering and inspecting it and I was out of there in only a couple hours More

Excellent experience Had a great experience purchasing my new car from Matt Orn and Long Subaru. They were honest and upfront, and they made the whole experience very simp Had a great experience purchasing my new car from Matt Orn and Long Subaru. They were honest and upfront, and they made the whole experience very simple. If anyone is looking for a stress free place to go, I would recommend going to Long and seeing Matt. More

Easy transaction, informative sales staff We bought our Forester Touring through Matt Orn at Long Subaru. After getting the run around by Patrick Subaru, he went the extra mile to get the mode We bought our Forester Touring through Matt Orn at Long Subaru. After getting the run around by Patrick Subaru, he went the extra mile to get the model that we desired in as quickly as possible, and the pricing was fair. It was well worth the extra drive to Webster. More

Great staff, easy transaction Matt and the rest of the staff at Long Subaru made purchasing my new Crosstrek nice and easy. Pricing was fair, trade value was fair, and they got me Matt and the rest of the staff at Long Subaru made purchasing my new Crosstrek nice and easy. Pricing was fair, trade value was fair, and they got me the exact car that I wanted. Would highly recommend them to anyone. More

Doesn't get any better! Just purchased our 4th Subaru and it couldn't have been any easier or a more pleasant experience. Super easy people to work with at Longs! Just purchased our 4th Subaru and it couldn't have been any easier or a more pleasant experience. Super easy people to work with at Longs! More

Out of this world I just bought a car from Long Subaru in Webster ma I bought a pre owned Jeep for my father who is having his hips replaced and can not get in and ou I just bought a car from Long Subaru in Webster ma I bought a pre owned Jeep for my father who is having his hips replaced and can not get in and out of cars easily. David Fayard our sales man was so awesome to us , he understood that this was a different type of request and was so compassionate and professional getting us exactly what we needed. If your looking for a car - go see David you will not be disappointed Thank you David More

Great car buying experience!! I recently purchased a 2019 CrossTrek and thanks to Lisa a had a great car buying experience. She was very patient with me throughout the whole experi I recently purchased a 2019 CrossTrek and thanks to Lisa a had a great car buying experience. She was very patient with me throughout the whole experience and was not going to quit until I was completely satisfied with deal. I never felt pressured at any point during the process and it was evident that Lisa truly cares about her customers and their satisfaction. More

Dealer Review AWESOME! I just purchased my 3rd Subaru from Long and cannot say enough great things about Lisa, my salesperson, or the dealership in general. From AWESOME! I just purchased my 3rd Subaru from Long and cannot say enough great things about Lisa, my salesperson, or the dealership in general. From my first visit to now, EVERYTHING has gone smoothly; sales, service, and even body shop (when a valet hit a pole while parking my car). I have been treated fairly, with respect and professionalism, and never felt pressured. Lisa is a top-notch salesperson who listens carefully, makes recommendations, and does not try to sell a car just for the commission. She is patient when I ask lots of questions, and is always a phone call away. I am sure the other representatives are great, but I will always go to Lisa. I highly recommend this dealership. I had been to a different, highly-touted Subaru dealer in Worcester, and walked out vowing never to return to that location. I tell any and everyone who talks about a Subaru to go to Longs. They will not be disappointed. More