Back

Long Subaru

Webster, MA

4.9
485 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
Contact Dealership

7 Sutton Road

Webster, MA

01570

Directions

By Type

Showing 485 reviews

July 24, 2019

Awesome So far the best experience I had with car salesman and car dealer. I was really dragging buying a new car just because my previous experience somewher More

by Monika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Long Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

July 16, 2019

Awesome Dealer I have never researched a review on a dealership, but these are one of the best we've ever dealt with. Our salesman was Matt Orn and he worked with More

by judes260
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Jul 17, 2019 -

Long Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

July 16, 2019

great lease experience 3 years ago I leased a new Crosstrek from Long Subaru and Matt Orn was my Salesman and that was a great experience. My lease is up and once again I am More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Jul 17, 2019 -

Long Subaru responded

Hi Mike, thank you for taking the time to leave a review for us at Long Subaru. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

June 21, 2019

Friendly and Helpful I totaled my Ford Fiesta and was looking for a quick replacement in budget. Long Subaru was amazingly helpful in that process! My mom and I test drove More

by RBudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Jun 24, 2019 -

Long Subaru responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Long Subaru

June 19, 2019

A very pleasant experience I am giving this rating because I had a very good time while shopping for my car. They made me feel very comfortable as they went through all of my ch More

by Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Long Subaru responded

Irene, thank you for your kind review; we are happy to pass along your comments to the team here at Long Subaru! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

June 12, 2019

Exceptional Sales and Service This is the 3rd Subaru we have purchased from Long and every experienced has been exceptional. My research and their offer matched and they made the p More

by SDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Long Subaru responded

Thanks for the positive feedback and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2019

Excellent This was one of the best car shopping and then buying experiences we have ever had. This is our first time buying a Subaru, wish we came here sooner. More

by rbond1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Long Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! We are thrilled to have you part of the Subaru family and look forward to your next visit!

May 31, 2019

My first car. Walking into long Subaru I new I needed a car for school, however I knew little about the work put into a car. And Matt was very nice in showing me th More

by waiteupbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Long Subaru responded

Congratulations on your new vehicle! We're happy to hear Matt was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Long Subaru

May 08, 2019

Great Salesman and Gentleman Our Salesman, Matt Orne, was a pleasure to do business with and was very kind, thorough, great integrity and patient. We are very satisfied with pric More

by DeborahJean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager's interest in our satisfaction was very much appreciated., Ray Brien
May 09, 2019 -

Long Subaru responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2019

Purchasing Subaru Impreza My experience working with Scott and Ray was excellent. It was my first time buying a car from a dealership and they made the process quick and easy. More

by Rachiprovenchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brien
Apr 25, 2019 -

Long Subaru responded

Hi Rachiprovenchi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
25
...