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Long Subaru
Webster, MA
469 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 469 reviews
June 04, 2019
Excellent This was one of the best car shopping and then buying experiences we have ever had. This is our first time buying a Subaru, wish we came here sooner. This was one of the best car shopping and then buying experiences we have ever had. This is our first time buying a Subaru, wish we came here sooner. Thanks Scott for making it painless More
by rbond1124
Employees Worked With
May 31, 2019
My first car. Walking into long Subaru I new I needed a car for school, however I knew little about the work put into a car. And Matt was very nice in showing me th Walking into long Subaru I new I needed a car for school, however I knew little about the work put into a car. And Matt was very nice in showing me the ropes of my new vehicle. His kind humor showed that he was more than a car salesman, and I realized that he genuinely cared about the car I bought. Over all, 10/10! More
by waiteupbro
Employees Worked With
May 08, 2019
Great Salesman and Gentleman Our Salesman, Matt Orne, was a pleasure to do business with and was very kind, thorough, great integrity and patient. We are very satisfied with pric Our Salesman, Matt Orne, was a pleasure to do business with and was very kind, thorough, great integrity and patient. We are very satisfied with pricing, options and the ability to have delivery in a very short period of time. And, Matt thoroughly reviewed all the options on our new car before we left the dealership. I'm sure Long Subaru has many great salespersons but I can only speak of Matt and he made our purchase painless. More
by DeborahJean
Employees Worked With
Other Employees :
Sales Manager's interest in our satisfaction was very much appreciated., Ray Brien
April 17, 2019
Purchasing Subaru Impreza My experience working with Scott and Ray was excellent. It was my first time buying a car from a dealership and they made the process quick and easy. My experience working with Scott and Ray was excellent. It was my first time buying a car from a dealership and they made the process quick and easy. I highly recommend long Subaru! More
by Rachiprovenchi
April 08, 2019
Thorough and helpful Matt Orn is very helpful and does not "fit the mold" when thinking of sales people. He is never pushy, tells you everything you need to know and is c Matt Orn is very helpful and does not "fit the mold" when thinking of sales people. He is never pushy, tells you everything you need to know and is concerned with meeting your needs, not pushing unwanted extras onto your sales ticket. He stands by his sales and makes himself available before, during and after a sale. More
by JFLSubaru#3jledu
Employees Worked With
April 06, 2019
amazing Excellent experience - everyone was so friendly and helpful. Matt Orn is an exceptional salesman. Have used him twice and would highly recommend h Excellent experience - everyone was so friendly and helpful. Matt Orn is an exceptional salesman. Have used him twice and would highly recommend him! Could not rate my experience any higher More
by subaru fan
Employees Worked With
April 05, 2019
Super! Matt helped me get into my new '16 Legacy and I couldn't be happier with my whole transaction. Thank you, Matt and Long Subaru! Matt helped me get into my new '16 Legacy and I couldn't be happier with my whole transaction. Thank you, Matt and Long Subaru! More
by Emstrom
Employees Worked With
April 03, 2019
Customer friendly Great prices,not as greedy as some dealership who are trying to take your every penny with unnecessary warranties,or car accessories.Loved that they Great prices,not as greedy as some dealership who are trying to take your every penny with unnecessary warranties,or car accessories.Loved that they are customer oriented. More
by Karen
Employees Worked With
March 25, 2019
Matt is the "Man" at Long Subaru in Webster This is my second outback I purchased from Long Subaru And with my buddy, Matt Orn,(sales). This is my 3rd new outback. I enjoy the no nonsense of pu This is my second outback I purchased from Long Subaru And with my buddy, Matt Orn,(sales). This is my 3rd new outback. I enjoy the no nonsense of purchasing a veicile at long and with Matt. And I will be happy to see him again for the next one. Everyone at long Subaru are the best. Go see them for your next set of wheels! More
by RJ Morel
Employees Worked With
March 17, 2019
"Excellent experience" After test driving a few different makes & models and going to another Subaru dealership after my visit at Long. I went back to Long because of the ex After test driving a few different makes & models and going to another Subaru dealership after my visit at Long. I went back to Long because of the excellent service from my sales man and the finance manager.b More
by Ex-BDM for another dealership
