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Long Subaru
Webster, MA
485 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 485 reviews
September 16, 2019
Long Subuaru Experience I have been a customer of Long Subaru for many years. They have always treated me right, whether is was for a new vehicle or service. Would definitel I have been a customer of Long Subaru for many years. They have always treated me right, whether is was for a new vehicle or service. Would definitely go back to them for a new vehicle. More
by lazylaughter123
September 05, 2019
Excellent service. Excellent prompt service. I have always been happy with the service here. I recommend bringing your car here. I did not purchase my car here, but the Excellent prompt service. I have always been happy with the service here. I recommend bringing your car here. I did not purchase my car here, but the service still has been excellent. More
by jewels
Employees Worked With
Joshua Costa
September 03, 2019
Nice easy experience Shopping for a car can be a stressful experience. No stress at this dealership. The salesman and management were very accommodating to my wishes wit Shopping for a car can be a stressful experience. No stress at this dealership. The salesman and management were very accommodating to my wishes without any of the usual “are you buying now?” pressure. My fourth vehicle from Long Subaru. More
by Smgray
September 02, 2019
Comfortable hospitable The people there are very friendly and personable. There is no pressure put on you when you're shopping for a car. They seem to be very honest people The people there are very friendly and personable. There is no pressure put on you when you're shopping for a car. They seem to be very honest people from what I experienced. The car buying experience there was very pleasant . More
by hillyq777
September 01, 2019
Lucy loves long subaru I had the best experience ever with long Subaru. My salesman Matt listened to me, treated me with respect, exuding integrity. My financial advisor Ray I had the best experience ever with long Subaru. My salesman Matt listened to me, treated me with respect, exuding integrity. My financial advisor Ray worked diligently to get me qualified and with the best rate. I was recommended by my daughter and daughter-in-law. So I guess you could say we are now a Subaru family. I will recommend this facility and these two gentlemen for the to go Subaru place to buy. More
by Lucy loves Subaru
August 31, 2019
Honest Dealership I went to Longs Subaru and the Salesman Dan Angelone walked us threw the whole process till the end. He was patient and extremely helpful. We went to I went to Longs Subaru and the Salesman Dan Angelone walked us threw the whole process till the end. He was patient and extremely helpful. We went to another dealer looking for other pricing and after 10 minutes with this other Subaru dealership, we walked out and called Longs immediately. We were so impressed with the team at Longs we decide we did not need a better deal, we needed a dealership we could trust. That was Longs Subaru. Dan introduced to Finance Manager who also patiently went threw pricing, different options and made sure we understood what we were signing. Dan then spent time going threw the car to be sure we understood the feature of the car and answered every question. Dan also told us any questions we have in the future he would be happy to assist. That why we tell everyone about our experience at Longs and we will continue to do business with them. More
by Jonesy
August 26, 2019
Best Car Buying Experience I had contacted many different Subaru dealerships while I was looking for a new Impreza. Matt Orn at Long Subaru really stood out. He took the time to I had contacted many different Subaru dealerships while I was looking for a new Impreza. Matt Orn at Long Subaru really stood out. He took the time to read my email and give me the information I was looking for. Once I went in and met him in person, he was fantastic from start to finish. I have never had such an enjoyable car buying experience. I highly recommend this dealership and Matt to anyone looking to buy a Subaru. You will not be disappointed. More
by KitKat82
Employees Worked With
August 22, 2019
Routine service, done right. Making an appointment on line was easy. I dropped the car off at the scheduled time. I received a phone call when the car was ready. It didn't take Making an appointment on line was easy. I dropped the car off at the scheduled time. I received a phone call when the car was ready. It didn't take as long as I had expected. Everything that was done to the car was explained to me. The service people were very polite and helpful. The biggest surprise was the improvement to the grounds and buildings. There is plenty of parking space now and the change to the service building makes it so easy to drive in and leave the car. More
by dave943
Employees Worked With
Mike Jimenez, Charley Rafferty, Steve Gonier
August 02, 2019
Oil change and tire rotation Awesome customer service and top notch maintenance department! I had my tires rotated and oil changed. The appointment was easy to make, service was q Awesome customer service and top notch maintenance department! I had my tires rotated and oil changed. The appointment was easy to make, service was quick and thorough and staff were very accommodating. More
by amc75
Employees Worked With
not sure
July 28, 2019
Great service Went to long Subaru to see what they would offer me for a trade in on my 2013 Subaru Forester. I met with Lisa Courchaine! Lisa was great to work with Went to long Subaru to see what they would offer me for a trade in on my 2013 Subaru Forester. I met with Lisa Courchaine! Lisa was great to work with and I will definitely work with her in the future. She made the buying process easy. She listened to my needs and took into consideration that my fiancé and I are a young family looking for something reliable and affordable. (Even though the Forester can pretty much sell its self - or at least for a previous Forester owner it does) Lisa was honest and straight forward. She made the comment that she “wouldn’t put you in a vehicle I wouldn’t put my own children in” and that spoke a lot. Thank you Lisa for making sure we were taken care of and got what we truly loved. Ray was also very straight forward and honest. It’s nice to work with people who understand that responsible young adults are trying to create a life, build family’s - and having a safe vehicle is an important part of that. They make sure you are treated fairly and don’t spend money where you don’t need to. More
by Tcorriveau
