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Long Subaru
Webster, MA
468 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 468 reviews
September 19, 2024
The dealership was kind and friendly the service was performed in a reasonable amount of time. performed in a reasonable amount of time. More
by LFORGET
Verified CustomerEmployees Worked With
September 19, 2024
Great customer service - would recommend - good location - nice building - nice lounge - large selection - hope auto service is just as good - nice building - nice lounge - large selection - hope auto service is just as good More
by RARENAUD
September 16, 2024
This is my 2nd car purchase from Long in 30 days. Thank you very much. Thank you very much. More
by MLMARZEOTTI
September 12, 2024
Kathy Benoit was beyond great. She was kind, thoughtful, professional and had an uncanny, intuitive sense about how to work with me. Not pushy, not phony, she was genuine and sinc She was kind, thoughtful, professional and had an uncanny, intuitive sense about how to work with me. Not pushy, not phony, she was genuine and sincere. The test drive was pressure-free. She took time to answer all my questions and investigated anything she couldn't immediately answer. I was under a time crunch and she kept me apprised about the insurance and registry processes. Matt in finance helped me sort through my warranty options and was also low key and explained everything with no pressure. Buying my lovely Subaru Forrester at Long Subaru was a surprisingly easy and pleasant experience. More
by HEATHER01010
Employees Worked With
Kathy Benoit
September 11, 2024
i picked up a vehicle that had a rejection sticker on it. that car was at your dealership for awhile, it should have been previouslly inspectdi. I FINALLY got my car, I LOVE IT. all pearsonnel I SPOKE WITH that car was at your dealership for awhile, it should have been previouslly inspectdi. I FINALLY got my car, I LOVE IT. all pearsonnel I SPOKE WITH WHERE FIRST -CLASS I will return for all my service needs. The service dept was knowledgeable and generious with solving my problems..thanks everyone for your help I will recommend your co highley !I LIVE OVER 1 HOUR AWAY but I THINK YOUare worth the drive More
by KEVMONS1
Employees Worked With
Other Employees :
ABYGAIL was most helpfull an knowledgble an throughal
September 08, 2024
Lisa was very thorough and clear in explaining everything. She was patient when answering my questions. everything. She was patient when answering my questions. More
by LMATTUSMER
August 28, 2024
what a wonderful experience. ... everything went smoothly with no hidden costs/issues. i absolutely loved the staff and will always buy my car here. ... everything went smoothly with no hidden costs/issues. i absolutely loved the staff and will always buy my car here. More
by bethliebler
Employees Worked With
August 28, 2024
what a wonderful experience. ... everything went smoothly with no hidden costs/issues. i absolutely loved the staff and will always buy my car here. ... everything went smoothly with no hidden costs/issues. i absolutely loved the staff and will always buy my car here. More
by bethliebler
Employees Worked With
August 20, 2024
They were very helpful at the dealership test drive was nice no pressure delivered car on promise time was an excellent purchasing experience. nice no pressure delivered car on promise time was an excellent purchasing experience. More
by EANDLCONSTRUCTION
