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Long Subaru
Webster, MA
766 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 766 reviews
Verified Customer
January 29, 2026
Dealership is ran very well! Everyone is super nice, very comforting atmosphere, and they’re making sure OUR needs/wants are met as buyers! Everyone is super nice, very comforting atmosphere, and they’re making sure OUR needs/wants are met as buyers! More
by DROSARIO
January 27, 2026
I had an outstanding experience with the Long Subaru service department. I came in with a self-induced issue that could have easily turned into a nightmare, but Abigail went well out of her way to make service department. I came in with a self-induced issue that could have easily turned into a nightmare, but Abigail went well out of her way to make the entire situation not only manageable, but genuinely positive. Her communication and follow-up throughout the process were exceptional. Even though the issue was caused by me, the team treated me extremely fairly and never once took advantage of the situation. Given the time and complexity involved in the repair, the level of integrity and professionalism truly stood out. I’d like to sincerely thank the entire service department that worked on my vehicle, and especially Josh, the service manager. It’s clear he takes the time to properly train and support his advisors, and it shows in every interaction. An excellent experience from start to finish. More
by TPALAIMA
Employees Worked With
Abigail
January 24, 2026
The service was great but I did have to have my battery replaced again the next day. All work done at Subaru dealers in MA and VA. Not sure how old my first battery was but I will check when I get home. I replaced again the next day. All work done at Subaru dealers in MA and VA. Not sure how old my first battery was but I will check when I get home. I was told it was under partial warranty but was charged $227. Can't imagine what the full cost would have been. More
by DIANEPRZY
Employees Worked With
Chloe, Michael, Scott
January 24, 2026
I have been a patron for a number of years at this dealership. They have always addressed my concerns and they are very courteous, Front desk staff is great! dealership. They have always addressed my concerns and they are very courteous, Front desk staff is great! More
by TMorrice
Employees Worked With
Chloe
January 23, 2026
The staff were attentive and the work was done in a timely manner I've had my car serviced at Long Subaru for five years and have always had a positive experience and good results. timely manner I've had my car serviced at Long Subaru for five years and have always had a positive experience and good results. More
by SHORTENCONST
Employees Worked With
Mike
January 22, 2026
Easy smoothe buying experience. Everyone is friendly and helpful. Highly recommend Long Subaru for purchase and service. Everyone is friendly and helpful. Highly recommend Long Subaru for purchase and service. More
by HWeisel
