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Long Subaru
Webster, MA
469 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 469 reviews
June 27, 2023
Customer Service was excellent. Service Rep was extremely helpful with loaner car. Repair Service was excellent. Service Rep was extremely helpful with loaner car. Repair Service was excellent. More
by NUBBLELIGHT1
Verified Customer
June 24, 2023
Near where I live, like express service, lounge is comfortable to wait in while car is being serviced and staff is pleasant knowledgeable. comfortable to wait in while car is being serviced and staff is pleasant knowledgeable. More
by rogers.jillp
Employees Worked With
Service: John Upham
June 23, 2023
Every member of the Long Subaru staff cares about their customers and their customers vehicles.They are terrific. customers and their customers vehicles.They are terrific. More
by PCORRIGANIII
Employees Worked With
June 23, 2023
Would not go back. Outback was running great but had a check engine light on. Brought it in for service and was told that I need a new engine for $10k. Picked up the ca Outback was running great but had a check engine light on. Brought it in for service and was told that I need a new engine for $10k. Picked up the car and replaced the radiator and thermostat. Car still runs great with no problems and still has the so-called blown engine...lol. master technician Right. Stick to changing oil if you can. More
by RGAUMOND52
Employees Worked With
John
June 23, 2023
Jason is friendly, knowledgeable and helpful. Makes buying a car a pleasure. Still getting to know the dealership/service department. Quick initial checkin. Great waiting room with tv and sna Makes buying a car a pleasure. Still getting to know the dealership/service department. Quick initial checkin. Great waiting room with tv and snacks. Clean restroom. More
by KMJMURRAY
Employees Worked With
June 23, 2023
All very helpful. Clean environment and many types of hospitality food, drink, etc. Everything was done in a timely manner! Clean environment and many types of hospitality food, drink, etc. Everything was done in a timely manner! More
by BANIAJANE208
Employees Worked With
Joshua Costa
June 22, 2023
Had appointment for oil change, ended up with replacing my brakes also. After replacing them in 2021. Got 10 percent off, expected more after only 2 yrs. my brakes also. After replacing them in 2021. Got 10 percent off, expected more after only 2 yrs. More
by MLSTEC
Employees Worked With
Joshua Costa
June 22, 2023
Good cleaning/ service of my mothers car. But I am sick of you guys not knowing whose car is being serviced. We have 2 cars in this household and you always think it’s my car when my mothe But I am sick of you guys not knowing whose car is being serviced. We have 2 cars in this household and you always think it’s my car when my mother has any work done on her car. How can you not know who to contact when 1 they are different vin #S and 2 different models and years. Lol More
by GRAVEYARD9
Employees Worked With
Joshua Costa
