Long Subaru

I have always received good service at Long's. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. More

Personalized service a big plus. Very professional and courteous service. Will definitely be back here when my lease ends. Very professional and courteous service. Will definitely be back here when my lease ends. More

Had a very easy time ordering a new Outback. Sales associate Jason is terrific to work with. Matt in financing made the purchase process flawless. Great experience. Sales associate Jason is terrific to work with. Matt in financing made the purchase process flawless. Great experience. More

The price on the sticker was the price of the car. Other dealers we went to the cars had no sticker prices on them and when we asked for the price, the sales person was only interested in how much mon Other dealers we went to the cars had no sticker prices on them and when we asked for the price, the sales person was only interested in how much money we could afford to spend each month. (Very Frustrating) David answered all of our questions. He didn’t pressure us and when we are ready for our next car, we will definitely go back to see him. More

Lisa was amazing to work with for our 2024 Crosstrek. She was easy to talk with, understood our needs, and was very efficient. In a time when cars are "in transfer," she kept us well informed on the stat She was easy to talk with, understood our needs, and was very efficient. In a time when cars are "in transfer," she kept us well informed on the status of our vehicle. Matt in finance was also great and very accommodating. Signing papers for the car was straightforward, with no pressure on extended services or warranties, but very informative and honest. Will say the only frustration that we did have, was not knowing about the extended warranties prior to paper signing. If we had known about some of the warranty information prior to the day of signing papers, we would have made monetary adjustments to purchase the warranty covering electronics at that time. Car buying is not the best way to spend time, however, Lisa and Matt made this transaction pain and pressure free!!! Couldn't be happier with the car. The warranty information we will be circling back to at a later date, unforntunately at that time, it will cost us a bit more money than if we knew the pickup day. More

I love my new 2024 Crosstrek! Scott and the team at Subaru made the process easy and fast. They answered all my questioned and treated me with respect. Scott and the team at Subaru made the process easy and fast. They answered all my questioned and treated me with respect. More

Overall the experience was good, the follow up when they said they would get back to us on certain situations didn't happen when stated, I ended up following up said they would get back to us on certain situations didn't happen when stated, I ended up following up More

Great service. Everyone is polite and professional. Shawn was patient and did a great showing me the car and going over everything. Everyone is polite and professional. Shawn was patient and did a great showing me the car and going over everything. More

Carrille was above and beyond with everything and anything I had any questions about! Overall excellent experience. anything I had any questions about! Overall excellent experience. More

Dan was really great to work with - very knowledgeable, polite, and pleasant. Overall great customer service experience. polite, and pleasant. Overall great customer service experience. More