Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Long Subaru
Webster, MA
489 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 489 reviews
Verified Customer
February 19, 2025
We enjoy the ability to get right in for oil changes and helpful staff. The ability to have a loaner car if it’s going to take awhile is great. My husband has been a Subaru car person for years. I have alwa helpful staff. The ability to have a loaner car if it’s going to take awhile is great. My husband has been a Subaru car person for years. I have always driven Honda pilots. At his advise,when indeed a new car, I test drove the ascent. The staff was kind and helpful but not pushy which helped make my choice in the purchase of the ascent. More
by DANCESENSATION
Employees Worked With
February 18, 2025
I appreciated that my husband was kept abreast of the repairs needed and he was offered a loner car for the rest of the day since he thought he was waiting for just an oil change to be completed. . Bei repairs needed and he was offered a loner car for the rest of the day since he thought he was waiting for just an oil change to be completed. . Being attentive to the overall status of the car gives me confidence that needed repairs are done and done correctly allowing me to be safe on the road. More
by HAMLETSHOME
Employees Worked With
I am not aware of which employee my husband dealt with.
February 07, 2025
We wouldn't deal with anyone else when buying a new vehicle - Lisa made it an easy and comfortable experience and really knows her stuff when explaining all the features and benefits of owning a Subar vehicle - Lisa made it an easy and comfortable experience and really knows her stuff when explaining all the features and benefits of owning a Subaru. Thank you for everything. We love our Crosstrek More
by pattyg
Employees Worked With
January 30, 2025
We had a very good conver with Shawn. . He gave us all the information we needed about our new car. . He gave us all the information we needed about our new car. More
by hpklewiec1962
January 29, 2025
Carille and Matt were exceptional, Carille really knows the product and was attentive throughout the process, and Matt completed the finance and closeout process quickly and without any hard sell tactics. the product and was attentive throughout the process, and Matt completed the finance and closeout process quickly and without any hard sell tactics. Appreciate the work put in by all staff involved. Thanks. More
by michaellabonte
January 24, 2025
Dan and the Subaru Long staff were very accommodating and a pleasure to work with a pleasure to work with More
by MATALLANA.JE
