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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.9
474 Reviews

2800 Woodward Avenue

Muscle Shoals, AL

35661

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474 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

August 18, 2024

The service department of Long Lewis Ford in Florence genuinely tries to ensure customer satisfaction. This team explores every option of how to avoid the customer for paying for anything that should not More

by Corey Behel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keely
Aug 19, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We appreciate the 5 star review, Corey! :) Thank you for taking the time to share with us. We hope to see you in again!

July 22, 2024

The service department with Chris was as always very professional. He has been taking great care of my 2015 Jetta for the last 5 years. More

by gkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 23, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the 5 star review, gkeith! :)

June 06, 2024

Long-Lewis Ford is a cut above the rest! Fair, transparent, pricing. They do what they say will and can do. Service has been a delight as I drive over 40 miles to their facilities ilo of More

by pesmith11428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Dunn, Ed Blackburn, Gordon Frost, Don Ouellette
Jun 07, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for taking the time to share with us about your experience, pesmith11428! We hope you'll come see us again! :)

April 28, 2024

Up front pricing was a breath of fresh air. I contacted multiple dealerships requesting a total price and was unable to get that information without calling or filling out a credit application More

by stewartholcombe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoke Hampton, Chris Cantrell, JD Hull
May 02, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the five-star review! We hope you'll come see us again! :)

April 22, 2024

Very much appreciate the professional people at LongLewis in Muscle Shoals. My car was picked up and returned to my home in a timely fashion. 1 1 More

by cfyoung1491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Mika
Apr 22, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We appreciate the 5 stars, cfyoung1491!

April 08, 2024

The service department was actually outstanding this time around from start to finish Thanks for the service More

by metdaddy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Apr 08, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for the 5 star review, metdaddy15!

April 06, 2024

Great dealership, I have purchased 3 vehicles from them, everyone was very helpful and friendly. My last purchased was a F150, thanks to Jon Duster for all your help, to make it a smooth transition. If you More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Duster , Gordon Frost
Apr 08, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Awesome review, Richard! :) Thanks so much for taking the time to share with us about your experience with Jon! We'll be sure to pass it along to him and the rest of our team. Come see us again! :)

March 08, 2024

Any time I need service or have questions about my 2019 Lincoln MKZ, they are ready and eager to help. Plus they provide a rental car while in the shop. Also when I pick up my car it’s always cleaned ins More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, finance
Mar 12, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Awesome review, Susan! Thanks so much for the kind review. We hope you'll come see us again! :)

February 26, 2024

Samuel Vinson was amazing to work with and made us feel like we were the priority more than the sale. We got an amazing F150 truck at a great interest rate and worked through the finance part with ease! #F More

by Leann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Vinson
Feb 28, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

What an awesome review, Leann! We're so pleased to hear that Samuel was able to help you find exactly what you were looking for! Come see us again! :)

February 09, 2024

I always carry all my vehicles to Long Lewis in Florence, Alabama for all scheduled services, that's a given. Daniel & Brittany are such professionals who ALWAYS go above and beyond ALL expectations. Not More

by scott051189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle | Brittany
Feb 09, 2024 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you SO much for the 5 star review, scott051189! We hope you'll come see us again when we can assist next time. :)

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