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Long Lewis Ford Lincoln of Hoover
Hoover, AL
126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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126 Reviews of Long Lewis Ford Lincoln of Hoover
December 22, 2024
Bought a new truck. My experience was outstanding. I initially thought since Long Lewis did fixed “no haggle” pricing that I could probably do better. Went to another My experience was outstanding. I initially thought since Long Lewis did fixed “no haggle” pricing that I could probably do better. Went to another area dealer but pricing seemed high and dealer was not willing to bargain. Price included doc fees, etc to inflate the price. Looked at the Long Lewis website and found similar truck for thousands less. Made an on-line inquiry. Salesperson Shirley Grayson responded almost immediately to discuss. We arranged a time to test drive and went down that afternoon to test drive. Shirley was enthusiastic and provided superior service. Answer all of my questions including having sales manager explain their pricing structures, potential rebates, and how it impact the final price including offering alternatives. Ultimately ended up with a deal that I couldn’t stand to walk away from. Long Lewis is a top tier dealer in the US and has some pricing incentives due to their volume not always available to others. I had bought a lot of cars in my time (both new and used) and this was one of the best buying experiences I have had. More
by Dave L.
Employees Worked With
Shirley Grayson
October 10, 2024
Had to have repair work done on my 2018 Lincoln MKZ and Johhnie the service manager Was so nice and got a rental for the day for me. I picked my car up at 4:00 Love longlewis FordLincoln if hoover . I GA Johhnie the service manager Was so nice and got a rental for the day for me. I picked my car up at 4:00 Love longlewis FordLincoln if hoover . I GAVE THEM 5 STARS . More
by pmercer399.pm
Employees Worked With
CONNER
September 24, 2024
My 2010 Ford Focus got an engine coolant flush back on September 10, 2024 - when I drove in for my appointment, Conner saw me promptly and courteously. The work was done before an hour was up! - these fol September 10, 2024 - when I drove in for my appointment, Conner saw me promptly and courteously. The work was done before an hour was up! - these folks are the greatest. More
by vfm100449
Employees Worked With
Conner
July 22, 2024
My battery was defective after 10 months. Quick Lane was awesome. Replaced battery under warranty-zero cost to me. Gave me a ride home and delivered the car to me. That is service! Highly re Quick Lane was awesome. Replaced battery under warranty-zero cost to me. Gave me a ride home and delivered the car to me. That is service! Highly recommend them. Wayne was very good and courteous. I'll never go anywhere else for service. More
by Richard
Employees Worked With
Wayne
June 14, 2024
Had appointment to fix a recall from Ford mfg reguarding passenger seat belt routing and child restraints systems on backseat. My service rep was awesome through the whole process. Wait was aprox 45 minut passenger seat belt routing and child restraints systems on backseat. My service rep was awesome through the whole process. Wait was aprox 45 minutes. My service rep explained in detail all the repair process in a pleasant ,efficient and caring manner. Long Lewis Ford has exceeded my previous experiences with other Car manufacturers/dealers. Can’t say enough re how attentive and caring re customer service at Long Lewis.Thanks much! More
by Tangarden
Employees Worked With
Not sure re name. John .?.
June 08, 2024
Thank you Long-Lewis for making our purchase so smooth and easy. Our salesman, David Brown and staff were extremely helpful. Special thanks to Barbara Lemley! and easy. Our salesman, David Brown and staff were extremely helpful. Special thanks to Barbara Lemley! More
by Donnabrawley63
Employees Worked With
David Brown, Barbara Lemley
May 21, 2024
Purchasing my Bronco Sport at Long Lewis Ford was a very positive experience. David (Skeet) Williams was professional, friendly and explained every detail. This is the second car I have purchased from him positive experience. David (Skeet) Williams was professional, friendly and explained every detail. This is the second car I have purchased from him. If you are considering purchasing a car or ready to buy I recommend you give him a call. I also returned to Long Lewis because the service department is very dependable. More
by Hester 24
Employees Worked With
David Williams
