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Long Lewis Ford Lincoln of Hoover

Hoover, AL

4.8
130 Reviews

2551 John Hawkins Parkway

Hoover, AL

35244

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130 Reviews of Long Lewis Ford Lincoln of Hoover

November 14, 2021

I recently had work done on my Ford Explorer at Long Lewis Ford and could not been any happier with the overall experience. From the beginning to getting my vehicle back they were all so accommodating a More

by Dwhicks51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Vines
Nov 15, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We are LOVING this review, Dwhicks51! Thank you so much for taking the time to tell us about your experiences with us not only this time, but from previous times as well! We are thrilled to have you as part of the Long-Lewis Family! :)

November 14, 2021

I have used this services for years and will continue to do so. They are efficient and keep my cars running and up to date on all their needs being pleasant as they do so. I do not consider the wait time un More

by deinleinp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Used to work with Fred in quick serve and wish him well in his retirement!
Nov 15, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We appreciate the 5 star review, deinleinp! Thank you for taking the time to tell us about your experience with us! We look forward to our next opportunity to assist you! :)

November 02, 2021

The Quick Lane staff members are always curteous, informative and helpful. Your wait time can be long but not unpleasant with free coffee available and restroom in wait area. More

by lfbatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk
Nov 09, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Thank you SO much for taking the time to tell us about your Quick Lane visit! We appreciate knowing that you had a five-star experience with us. :) See ya next time!

November 02, 2021

Very pleasant and stress free experience with the purchase of my new truck. Blake Lawson is an excellent salesman and representative of the dealership. More

by JohnG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lawson
Nov 09, 2021 -

Long Lewis Ford Lincoln of Hoover responded

You are absolutely correct, John! Blake is one of the best - that's why we keep him! ;) We appreciate you leaving us a 5 star review and we look forward to assisting you again in the future!

October 30, 2021

I have been a customer of Long Lewis Hoover for at least 20 years. When I was a resident of Florida, my rep would find a vehicle for me and deliver it to me. Now that I am residing in the Birmingham a More

by Billpeg11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wilson
Nov 09, 2021 -

Long Lewis Ford Lincoln of Hoover responded

This is one of the best reviews we've read today! Thank YOU, Bill, for taking the time out of your day to send us this awesome review! Bradley is such an asset to this company and we are so luck to have and also customers like you! We look forward to our next opportunity to "knock your socks off". :)

October 18, 2021

I really feel special taking my car to Long Lewis. They are on time every time no long waits. It's a great place to have your car serviced. More

by alaprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai NG
Oct 19, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the 5-stars! We are thrilled to hear you received excellent service from our staff. We appreciate you loyalty and hope to see you again! :)

October 14, 2021

I have aways been satisfied with the professional service at Long Lewis Ford Lincoln of Hoover. More

by jeansizemore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We are so glad you had a pleasant experience with us. Thank you for the 5-stars! :)

September 27, 2021

Service was perfect! I came in without an appointment to get my cabin filter replaced. I was immediately helped by friendly staff! Waited maybe 15 minutes!! I’ll definitely be back for further service issue More

by steveswanagin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wai, another service employee, fairly new, name??
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We're so glad we could make this an easy fix for you! Thank you for the 5-stars! :)

September 25, 2021

Had a leaky tire that could not be repaired. They didn’t have one in stock, but went out of their way to get one for us so we wouldn’t have to come back since we live 60 miles away. Great customer service. More

by twin2by5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bowlin
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Glad we could make this right for you! Thank you for the 5-stars!

September 22, 2021

I brought my Ford F150 in for a 10,000 mile service on a Saturday before heading out of town on Sunday and got everything done and was out of there in 45 minutes! The service provided was professional and v More

by Jcrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowlin
Sep 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We are so happy to hear that you were pleased with our services! We appreciate the 5-stars. We take pride in our customer satisfaction and we thrilled to hear it showed! :)

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