Long Lewis Ford Lincoln of Hoover

The dealership is the best in town. But Don Matthews is one of the most honest and the most attentive car salesman in the business. I have bought 4 cars and trucks from them. What they But Don Matthews is one of the most honest and the most attentive car salesman in the business. I have bought 4 cars and trucks from them. What they say they will do. Most business has problems but they rectify theirs. Buy from them you want be sorry if you want a ford product . More

Bought a new truck. My experience was outstanding. I initially thought since Long Lewis did fixed “no haggle” pricing that I could probably do better. Went to another My experience was outstanding. I initially thought since Long Lewis did fixed “no haggle” pricing that I could probably do better. Went to another area dealer but pricing seemed high and dealer was not willing to bargain. Price included doc fees, etc to inflate the price. Looked at the Long Lewis website and found similar truck for thousands less. Made an on-line inquiry. Salesperson Shirley Grayson responded almost immediately to discuss. We arranged a time to test drive and went down that afternoon to test drive. Shirley was enthusiastic and provided superior service. Answer all of my questions including having sales manager explain their pricing structures, potential rebates, and how it impact the final price including offering alternatives. Ultimately ended up with a deal that I couldn’t stand to walk away from. Long Lewis is a top tier dealer in the US and has some pricing incentives due to their volume not always available to others. I had bought a lot of cars in my time (both new and used) and this was one of the best buying experiences I have had. More

Thankful for the quick work and awesome experience! ! Thank you very much Eric!! We wll be back. ! Thank you very much Eric!! We wll be back. More

Had to have repair work done on my 2018 Lincoln MKZ and Johhnie the service manager Was so nice and got a rental for the day for me. I picked my car up at 4:00 Love longlewis FordLincoln if hoover . I GA Johhnie the service manager Was so nice and got a rental for the day for me. I picked my car up at 4:00 Love longlewis FordLincoln if hoover . I GAVE THEM 5 STARS . More

My 2010 Ford Focus got an engine coolant flush back on September 10, 2024 - when I drove in for my appointment, Conner saw me promptly and courteously. The work was done before an hour was up! - these fol September 10, 2024 - when I drove in for my appointment, Conner saw me promptly and courteously. The work was done before an hour was up! - these folks are the greatest. More

I was lied to by Mark Eric was extremely rude over the phone. Look elsewhere phone. Look elsewhere More

My battery was defective after 10 months. Quick Lane was awesome. Replaced battery under warranty-zero cost to me. Gave me a ride home and delivered the car to me. That is service! Highly re Quick Lane was awesome. Replaced battery under warranty-zero cost to me. Gave me a ride home and delivered the car to me. That is service! Highly recommend them. Wayne was very good and courteous. I'll never go anywhere else for service. More

Had appointment to fix a recall from Ford mfg reguarding passenger seat belt routing and child restraints systems on backseat. My service rep was awesome through the whole process. Wait was aprox 45 minut passenger seat belt routing and child restraints systems on backseat. My service rep was awesome through the whole process. Wait was aprox 45 minutes. My service rep explained in detail all the repair process in a pleasant ,efficient and caring manner. Long Lewis Ford has exceeded my previous experiences with other Car manufacturers/dealers. Can’t say enough re how attentive and caring re customer service at Long Lewis.Thanks much! More

Thank you Long-Lewis for making our purchase so smooth and easy. Our salesman, David Brown and staff were extremely helpful. Special thanks to Barbara Lemley! and easy. Our salesman, David Brown and staff were extremely helpful. Special thanks to Barbara Lemley! More

Picked up vehicle for service and returned on schedule. Only issue was trying to get status of repair Only issue was trying to get status of repair More