Long Beach Mini

Even without an appointment & in need, they took care of me. One of the warning signs turned on and had no idea why. I had a family emergency and needed to have the car checked immediately. I walked into the s One of the warning signs turned on and had no idea why. I had a family emergency and needed to have the car checked immediately. I walked into the service area and explained my situation and they took care of me. In less than half an hour I was walking out of the service area with a loaner car and my car left to be serviced. I was thankful and impressed, even without an appointment. More

Great service I’ve had great experiences in both sales and service departments. Most recently, I brought my car in with Sovann Vun, service advisor. Sovann explaine I’ve had great experiences in both sales and service departments. Most recently, I brought my car in with Sovann Vun, service advisor. Sovann explained to me what services my car needed and patiently answered my questions. Sovann was knowledgeable and pleasant to work with—highly recommended! More

Service experience Took my car in to be looked at for window issue. Service writer Johnathan was excellent. They had a special promo going and I was not even charged to Took my car in to be looked at for window issue. Service writer Johnathan was excellent. They had a special promo going and I was not even charged to diagnose the issue. Very friendly staff. Mini also gave me a ride home and picked me up when my car was ready so I did not have to wait at the dealership. Did not have work performed as I am handy and could fix issue once I knew what the issue was. Highly recommended. More

Yearly service June 9th 2018 had my yearly service, 2nd one and as always the SERVICE ADVISOR/Department outstanding I love this place. Made an appointment in advanc June 9th 2018 had my yearly service, 2nd one and as always the SERVICE ADVISOR/Department outstanding I love this place. Made an appointment in advance and was very pleased that Mini took my car in exactly on time. I cannot say enough good things about this dealership, it is also where I bought my mini and when I get ready to buy another one I will be going back! thank you Long beach mini More

Routine Service Awesome! Worked with Sovann. She explained everything for the service, answered all my questions and arranged a shuttle for me. My Mini was cleaned up Awesome! Worked with Sovann. She explained everything for the service, answered all my questions and arranged a shuttle for me. My Mini was cleaned up and ready to go in a couple hours. No wait when I arrived and setting up the service appointment prior was easy with availability within one day. Been using LB Mini for a few years now and highly recommend for service and/or purchase etc. More

Excellant MINI Service Jonathan was extremely helpful in setting up my appointment, arranging a loaner vehicle and taking care of my service needed and concerns. The servic Jonathan was extremely helpful in setting up my appointment, arranging a loaner vehicle and taking care of my service needed and concerns. The service was completed the same day and to my complete satisfaction. More

Service was outstanding Jonathan was awesome! He was straightforward on what to be done and what could wait. He also was able to explain what I’ll need to address on my next Jonathan was awesome! He was straightforward on what to be done and what could wait. He also was able to explain what I’ll need to address on my next visit. More

Best customer service! They go above and beyond! I would highly recommend LB Mini to anyone that needs to have their Mini serviced! Prices are reasonable and service is exceptional! Phil and his team I would highly recommend LB Mini to anyone that needs to have their Mini serviced! Prices are reasonable and service is exceptional! Phil and his team are awesome and will take care of you. More

MiniMerMare My door 'brake' on the driver side was trashed and was shutting on my leg. Called, got a date, brought her in and was given top notch service. Servi My door 'brake' on the driver side was trashed and was shutting on my leg. Called, got a date, brought her in and was given top notch service. Service Dept put a new 'brake' on, washed and gleamed her. adjusted the windshield direction. There is nothing 'basic' about this service. It was 5 star. I was given a drive home. My driver has his own mini, so of course, that is what we talked about !! :)) More