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Long Beach BMW - Service Center

Long Beach, CA

4.9
339 Reviews

339 Reviews of Long Beach BMW - Service Center

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October 31, 2020

Service was promptly completed at a fair price. Anthony is a great service advisor and so very helpful. We used to drive all the way to Irvine for service because of a prior bad experience at Long Beach ye More

by Cori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
October 30, 2020

I took my BMW in to get serviced a few weeks ago and our service advisor, Angel, was very knowledgeable and made the process very simple. Although they had no service loaners available at the time, the proc More

by nancykorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Zavala
October 18, 2020

Anthony ensured I was able to get a loaner vehicle and have my vehicle serviced sooner than I originally planned for. He had other personnel examine my tires so as to provide me input on whether tires we More

by Avalonandstanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
Oct 24, 2020 -

Long Beach BMW responded

Avalonandstanford, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. We look forward to your next visit! Take care!

October 03, 2020

Came in to top off oil, they let me know I was soon due for oil change service and minor recall needed to be attended to, they offered me a loaner and I was on my way. Picked up car next day at promised t More

by Dave Osborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zamorano
October 02, 2020

Mr. Saunders and BMW resolved my issue with the highest levels of professionalism. Mr. Saunders displayed the customer service that everyone should. Thanks for everything. More

by leonpmerriweather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. James Saunders
September 30, 2020

Five stars for the service advisor! Always provides excellent service. He’s courteous, listens well when it comes to customer’s need and takes the time to explain the work that will be performed on th More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Rivera
September 29, 2020

Awesome experience! Anthony and Miguel were friendly, and returned my vehicle ASAP. Long Beach BMW is 100 times better than South Bay BMW. I will definitely go back to Long Beach BMW. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
September 28, 2020

This is my third vehicle from this dealer. I am totally satisfied the buying experience and the service department. I find everyone to be knowledgeable and eager to make repeat customers continue to feel a More

by jarvis251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (service advisor)
September 26, 2020

I have been a customer for 10 years with Long Beach mini I love their customer service especially my service agent angel. I will be back for a new Mini Cooper shortly. More

by antoinettefalconio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel. service specialist
September 23, 2020

Long Beach BMW is my favorite dealership. Sovann Vun is awesome! Everyone here is professional, courteous and very kind. I highly recommend Long Beach BMW for your purchase, lease and/or maintenance. I lov More

by Palmbeach128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
Sep 26, 2020 -

Long Beach BMW responded

Palmbeach128, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

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