Long Beach BMW - Service Center

The technician did not the reset the service miles after change oil and other services done. My husband brought the car back the next day but the service person can not reset the service miles correctly for change oil and other services done. My husband brought the car back the next day but the service person can not reset the service miles correctly for some system problem, she was not sure. She ask to bring back the car again for the technician to look at. Such a big hassle. More

Brian in service department was top notch, keeping me informed and providing me with a thorough diagnose. Overall great service experience, I’d definitely recommend. informed and providing me with a thorough diagnose. Overall great service experience, I’d definitely recommend. More

The polite, helpful service was appreciated. When I arrived for my service appointment, I was met by a representative immediately & helped. The car wash was exceptional inside & out! arrived for my service appointment, I was met by a representative immediately & helped. The car wash was exceptional inside & out! More

Miguel Rivera gave great service. He was very helpful and nice. Informed me if what was needed and excellent overall. Definitely coming back with Miguel nice. Informed me if what was needed and excellent overall. Definitely coming back with Miguel More

Highly recommend. Thanks very much to Pik Lee and also Robert from finance. It’s worth the drive going there. Excellent service and I highly recommend. Robert from finance. It’s worth the drive going there. Excellent service and I highly recommend. More

Very efficient and consistent dealership. Staff was very friendly and helpful. Service advisor Anthony always updated me about my vehicles status. I will always be a Long Beach BMW customer. friendly and helpful. Service advisor Anthony always updated me about my vehicles status. I will always be a Long Beach BMW customer. More

BMW Long Beach is the place too go!! Sales and service took care of me extremely well. Would highly consider this to place to purchase your next car. took care of me extremely well. Would highly consider this to place to purchase your next car. More

Wonderful service! Very thorough and worked really hard to make sure that I was satisfied. Thank you BMW Long Beach and Savon for your attention to detail to make sure that I was satisfied. Thank you BMW Long Beach and Savon for your attention to detail More

Great customer service. Very friendly. Timely as well as quality work. Clean and neat service are. Great communication during the whole process. I would bring my vehicle here again without hesitation. quality work. Clean and neat service are. Great communication during the whole process. I would bring my vehicle here again without hesitation. More

Manny was very nice, attentive, helpful and offered his apologies for the missing part. I was not happy that I did not get the part I needed on my scheduled appointment, and no one seemed to be aware th apologies for the missing part. I was not happy that I did not get the part I needed on my scheduled appointment, and no one seemed to be aware that it was not in stock. A check needs to be made between the people who schedule appointments and the service department who needs to know if a part is available before an appointment is scheduled. I spent a day getting there, disturbing my family for rides and coming home with nothing but frustration. Inhouse communication is the key. More