Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
340 Reviews of Long Beach BMW - Service Center
Sort by
September 16, 2022
I sHowed up to the dealership at my scheduled appt. time for JUST a oil change. A nice man took my car key and told me Mr. Domondon was busy with a customer and I can wait inside until he is done and wi time for JUST a oil change. A nice man took my car key and told me Mr. Domondon was busy with a customer and I can wait inside until he is done and will come a get me he is finished. I waited 30 minutes and then went outside to find Mr. Domondon. He had several car fobs and asked what one was mine. Then he said my 2018 with 22,000.miles warranty expired and he did not have time for my car to be serviced. I has bought 2 BMW’s from this dealership and has pretty good service. This was the worst and will not be back. I also encourage most people to NEVER go to this dealership to buy a very expensive car. Ms. Howell More
by Hbchericody2
Employees Worked With
Joshua Domodon
November 12, 2021
I have had my BMW serviced at Long Beach BMW for six years. During this time, Anthony has been my absolutely preferred service advisor. He has been informative, patient, helpful, and gone the extra mi years. During this time, Anthony has been my absolutely preferred service advisor. He has been informative, patient, helpful, and gone the extra mile to ensure that everything with my car has been taken care of in every way. This dealership is the finest I have experienced in so many ways. It is beautiful, clean, welcoming and efficient. Anthony brings the personal and human experience to this. I would not take my car anywhere else and I will always request Anthony! More
by CAC
Employees Worked With
Anthony
July 29, 2021
Long Beach BMW always goes the extra mile to make sure their work is top tier and their customer service always excels. Love their friendly staff. their work is top tier and their customer service always excels. Love their friendly staff. More
by Miri Munoz
Employees Worked With
Miguel
July 03, 2021
The person that helped me did a brilliant job. My only concern is that the 2 wheels on the right side of car came back came with dents which I find unusual given the care the car is given. Next time I wil concern is that the 2 wheels on the right side of car came back came with dents which I find unusual given the care the car is given. Next time I will bring my camera to take pictures before I leave the vehicle overnight. More
by dickvet
Employees Worked With
Mr.Moore
July 01, 2021
My MINI car battery gave out on a Saturday and the service dept had no available appointments but suggested I drop off my car for service the following Monday. ANTHONY MOORE, the service advisor, wen service dept had no available appointments but suggested I drop off my car for service the following Monday. ANTHONY MOORE, the service advisor, went out of his way to fit me in and check my warranty. My service was finished by closing time and he waited for me to make it back to the dealer to pick up my car. I absolutely appreciate ANTHONY and hope MINI knows his value to their dealership. More
by Sarah
Employees Worked With
Anthony Moore
June 24, 2021
The service at Long Beach has always been great. Anthony Moore and Todd Lockwood are second to none with professionalism and efficiency. The greatness of the service is almost as important as the greatness Moore and Todd Lockwood are second to none with professionalism and efficiency. The greatness of the service is almost as important as the greatness of the car!! More
by deliokristen7
Employees Worked With
Anthony Moore, Todd Lockwood
