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Long Beach BMW - Service Center

Long Beach, CA

4.9
339 Reviews

339 Reviews of Long Beach BMW - Service Center

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September 22, 2020

Outstanding professional service. I was concerned with the BMW service program after a poor experience McKenna BMW in Norwalk, CA. Long Beach BMW was much more professional. Thank You More

by hmclarnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
September 19, 2020

This service visit was great as always. Anthony was my service advisor and he is fantastic...professional, thorough and a nice guy!! Everyone there was so helpful, including the folks at the loaner desk More

by MickJinCa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Sep 23, 2020 -

Long Beach BMW responded

Mickjinca, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

September 16, 2020

The service advisor Miguel was wonderful! I highly recommend this location. He made sure I got in and out of the dealership in a timely fashion. For the service my car required, the total was great! More

by amariclark20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 23, 2020 -

Long Beach BMW responded

Amariclark20, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. If you have any further questions, please give us a call. We're always happy to help!

September 14, 2020

I have always had good customer service in LB BMW Miguel Rivera was very welcoming very kind and helpful. They take care of my car and me too. I will continue doing my car service in LB BMW. More

by Sumbm@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rivera Miguel
Sep 16, 2020 -

Long Beach BMW responded

Sumbm@aol.com, we are so happy to read such a great review about Long Beach BMW! We look forward to your next visit! Take care!

September 12, 2020

Excellent fast service every time. Scheduled the appointment, requested a loaner and I was in and out in maybe less than 10 minutes. Miguel, texted me when the car was ready for pickup and provided More

by julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 16, 2020 -

Long Beach BMW responded

Hi Julia, thank you so much for your positive comments about Long Beach BMW! We look forward to your next visit! Take care!

September 05, 2020

Miguel always provides top-notch service whenever my husband and I come in to get our car serviced or for any issue with our vehicle. He is always efficient, professional, friendly, and kind. Although More

by lillybailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 10, 2020 -

Long Beach BMW responded

Lillybailey, we are so happy to read such a great review about Long Beach BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 03, 2020

Brian Woolverton in service got my Mini in on very short notice and completed serviceI on the same day. I was planning a road trip and was expecting to have to cancel, pleasant surprise. Thanks Brian! More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Sep 04, 2020 -

Long Beach BMW responded

Hi Dd, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

September 01, 2020

I have always had a good experience with L.B BMW. They take good care of my car and me too. Always a pleasant experience. More

by Doug and Mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Hernandez
Sep 04, 2020 -

Long Beach BMW responded

Hi Doug And Mar, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

August 30, 2020

They provide service with a smile. They are very accommodating and if you run into a problem, they are always willing to work things out. More

by m2mcypert@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 04, 2020 -

Long Beach BMW responded

M2mcypert@aol.com, we are so pleased you enjoyed your visit to Long Beach BMW! We look forward to your next visit! Take care!

August 30, 2020

Our advisor was kind, helpful, conscientious, and understood the car issue. She helped us get into a loaner and followed up once our car was ready the next day. More

by js2docean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
Sep 04, 2020 -

Long Beach BMW responded

Js2docean, we're happy you found our staff to be so supportive during your experience here at Long Beach BMW. We look forward to your next visit! Take care!

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